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Postage.

Why have we no choice of courier. ebay want to charge £5.21 for a parcel that only weighs 820 grams. They say it is a calculated weight, how can they calculate what they do not know ??. They have also stopped us seeing the buyers address so we can no...

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Resolved! Refund issue on item bought but seller withdrew

Hi - I recently bought an item for £600 under a buy it now. The seller got in touch a few days later stating that the listing on ebay was in error as the item was no longer available. They stated that they couldn't cancel the sale, so could I which I...

Resolved! Permanently suspended - funds on hold

My account has been suspended, with all products delivered, yet all of my funds are on hold (around £500) I spoke to eBay, and I was told I'd have to wait '170 days or more' to receive my funds. Has anyone else experienced this? Did you get your fund...

Refund Issues for eBay Labels I Didn’t Use (Simple Delivery)

Hi everyone, Over the last few months I haven’t been a big fan of the new “simple delivery” system eBay implemented. I mainly sell sports cards, and if the value is under £20, I normally send them 2nd class without tracking or a signature. The proble...

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Postage Paid But Decided to Collect

My buyer paid for postage and then contacted me saying he wanted to collect. We arranged the collection and all was fine and I refunded his postage in cash. How do I now get to the money in EBay? I don't seem to be able to change the status to 'Colle...

Seller verification ID

I have been asked by eBay to provide proof of ID. I sent my most recent passport (expired 2022) - IT WASN'T ACCEPTED I don't have a driving license as I have never driven I sent a photo of my Birth Certificate (issued at birth - in the UK) - IT WASN'...

Ebay holding my money ransom

Posted again as answer incomplete.I have never sold on Ebay until this year. As we are downsizing, I have been selling old items from our loft which we have owned for years or been left by family who have since deceased. These items were purchased wi...

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  • 59 replies
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Payment method sucks

This new eBay payment system sucks, I've had an account 8 years, 100% positive feedback.I post my items straight away and always with a tracking number.eBay insist withholding funds, when you run your account correctly why do they insist holding your...

Over 5 days, Payout still not reached my bank

I initiated a self payout just over 5 business days ago (to the exact hour) and still have not received the funds to my bank account. It is still in “In Progress” on the payouts screen. Wondering if this is normal as I believed it would take only a m...

Unable to transfer my money balance from eBay to my bank

For the first time, I want to transfer my eBay money balance (£47.50) to my bank. I thought this happened automatically, at the end of the month say, but no. So I'm trying to do it myself via this procedure: My eBay > Summary > Selling > Payments > C...

Payout to wrong

Hi. My payout gone to the wrong bank account, account which one is not existes anymore.After a few days and sh... boot chat, I realised that. Then I changed my account details to correct account number but still no payout. No messages on my account, ...

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