eBay

Ebay has grown to big and as far as I am aware a few users I have spoken to, particularly those who I am listed against as having not paid, are complaining about ebay's behaviour.  I personally am fed-up with ebay.  I purchased items for collection and paid the sellers as arranged.  Ebay insisted the payments be made through them but the sellers and I agreed to cash on collection.  Ebay then stopped me bidding for items and listed me as not having paid for items.  I have been using ebay for years and sang their praises, I now wish Alibaba was used more the way ebay is going, I have no problems when using Alibaba. ... View more

I have brought this product and it has caused damage to my clothing. The bad has no air holes and has caused moulding to some expensive clothing which in turn I’ve had to get rid of! Obviously I’m not very happy with this. I have contacted the seller who has reluctantly offered me a refund on the arrangements of returning the bag however I do see this as unfair considering I’ve had to throw away clothing at my cost and I’m now left out of pocket. ... View more

Hello, I would like to make a complaint that my account was downloaded via eBay. The amount of 6.74.f and 7.35f. You did not buy anything for this amount, the money was charged to me on July 1, 2021. I do not understand why it was charged. Thank you. Anna ... View more

I got restricted for cancelling an auction. The buyer told me 10 mins before the end that he didn’t what the item anymore so I had no other choice to end the listing can you help please. Will:( ... View more

hi i started a return of a item when it got to the localpost office  they said its too heavy  so i got my brother to send through his tracked delivery using parcelforce but cant update tracking the return got closed then extended till july 9th ebay wont talk and they is no way of adding tracked info? ... View more

I received an email for an purchase I didn't know I'd made. I'm a little confused and would appreciate some clarification ... View more

Hi folks, so today my eBay account has been restricted, the reason being is that I am being linked to some random account I have never heard of , I go on to eBay live chat to get help and they tell me that I need to contact friends and family to find out who this random account is lol, how can I find out who this account is? The robot was semi aggressive in the tone and told me I need to retract( means retrace) who could have used my phone ? Considering my phone has been in my possession for a year with a lock on it and I work from home that might be hard to do because there is nobody . sorry for the rant but it's so baffling as to why they can't just block this other persons acxount and let a good seller like me just get on with life  ... View more

Hi,   i had to double check my monthly subscription fee as i just had Shop (Featured): Subscription Fee pop up on my Payments Transaction screen for an ammount much higher than i thought it would be.   on my manage subscription screen in black and white it is showing as 69.99, yet the transaction that just appeared on payments is showing as 82.80?   i am missing something crazy obvious here or have eBay cocked up? ... View more

Yet again, I have a seller not conforming to the eBay rules and cancelling my bid ( after it was visible from day 1 of the auction)  and the excuse he gave was because there was an error in the listing. I have studdied the listing and cvan see no error in it at all. The description says exactly what they are selling.  Just another ploy to get a higher price.  This is putting me right off eBay now. ... View more

Why eBay is charging VAT on the postage for items sending outside UK? I understand VAT on the items but charging VAT for international postage is unfair. We are paying postage from Royal mail which is based in UK & ebay not suppose to charge for buyers. e.g. We have put Postage & Packaging charges of £3.50 for EU & Worlwide. Before 01st July 2021 eBay used to deduct the fees from the seller from £3.50 but from 01st July eBay is charging from the customer on P&P too i.e. they have to pay now £4.17 instead of £3.50   It's ripp off for EU buyers for charging VAT on postage, due to high prices we have Zero sales on 01st July. ... View more

Hi, hoping someone can help, buyer has requested a return, which is no problem, but only options I have are; 1) uploading my own postage label (checked at my post office today and they tell me you cannot send a label without physically having the item, weight etc..) 2) purchasing a postage label from Ebay, but only option is  to pay small parcel price ( this is a low value item, sent 2nd class large letter at 96p, I'm not prepared to pay over 3 times that amount for Ebays label! and do not understand why they do not have options or choice for different postage sizes and prices?) Also, as this would only cost 96p postage, who gets to keep the excess amount that's paid in postage costs?? Or 3) issuing a refund.  I've ended up refunding, as you have a limited amount of time before Ebay step in and send the label on your behalf and politely asking  the buyer if they can return it (as a 2nd class large letter) then I will reimburse them, but I would appreciate any suggestions please ... View more

Does anyone know if you have an item listed on ebay and it is removed due to a restriction. Does this also apply to Marketplace on Facebook? ... View more

Hiya so iput an offer in on a hilti rv10 scanner on eBay the seller messaged me after saying sorry didn't realise you made an offer as it went past it's time and said he's happy to take the offer I made so I asked him a few questions about the item and he messaged me his address when I realised it would be an 8 hour round trip I said will it be possible to post I'm happy to pay postage he said that's fine so I asked how he wanted the money as it was going to be cash on collection and as he said he will post it I said I can do PayPal or bank transfer so I bank transfered him the money and he said he would post I said if not sure on postage let me know the price and I'll transfer you the money over all good I thought untill I realised he's taken my money and he's relisted the item for sale ... View more

i have sold a car amplifer the buyer is saying the amplifer is working but 2 channels are mono not stereo but the other channels are stereo  i said you can return it i sent her a returns label  then she said that the item is too heavy for the return label now she wants me to send her another label which will cost me more money  there is somthing not right here    ... View more