01-07-2021 11:04 PM
hi i started a return of a item when it got to the localpost office they said its too heavy so i got my brother to send through his tracked delivery using parcelforce but cant update tracking the return got closed then extended till july 9th ebay wont talk and they is no way of adding tracked info?
You have to try and contact ebay to ask them to change the tracking number on your return case. Click on "eBay Help", top right of page (or from My eBay pages it's "Help & Contact", top left). Scroll down to "Contact Us" and click on that. Select a topic, the nearest or any topic. On the next page, on the lefthand side you should get a link for "Chat with us".