eBay

I bought some cushion walk new shoes for my mother who is 93 and is housebound and has dementia. I bought size 6 which normally fit but they were too tight plus the leather is so soft that she can't get her heels in the shoes. I contacted the seller today to start a Return only for the seller to close the return and send me a shirty email saying they aren't a shop and it's not fair to expect to be able to return them.  If I had bought these shoes for my mum in a shop and brought them home for her to try and they hadn't fit, the shop would give me a refund. I think it's unfair to not be able to return them. They are still new and haven't been worn. Should I get Ebay involved? ... View more

I have cancelled 3 purchases over £200 in the last 2 days. This is unacceptable. Please ensure this does not happen to my account again! Regards, Louise Shipp ... View more

The post office said you did not give the right post code for the return of the skirt ... View more

Hi Does anyone understand why when an item is re-listed, all your listing settings go out the window. It may be a fault with my app but I'm getting fed up of keep having to set it back to 'no offers'. Is there a setting anywhere to make sure this doesn't happen? Cheers in advance 👍     ... View more

Any help on this would be appreciated .Long story cut shortb.I had a item buy it now on ebay collection only .The buyer bought first then asked if she arranged a courier would i help .She first asked me to just leave it outside .I should have smelt a rat then !!! I agreed to find a safe pick  up point .The courier came took the item knew exactly what he was coming for said he was a third party for the courior firm and off it went .Within 2 days the buter was on my case asking were the awning was as her tracking no said it hadnt been picked up .Both myself and the buyer asked ebay for help the case was closed in my favour and ebay bizzarly gave the buyer her money back .I challenged and apealled it twice and ebay say because i cant prove it was picked up i havent a leg to stand on .The buyer is refusing to give me the courier details and tracking no so i can find my awning .And today after i asked ebay to assist me in getting the details from the buyer .They have now stopped me selling anything on ebay .OMG what did i do wrong .Any help from anyone .Best regards russ   ... View more

A buyer opened a case (no comms with me) with eBay claiming item had not been delivered. eBay closed case in my favour as the item had been delivered and received through their own Global SHipping Service.  Buyer then opened case with Paypal. Again, no comms with me. I responded to Paypal, providing screen shots from eBay showing item had been received and case closed.  Paypal have taken money from my account and refunded buyer. Their resolution centre says I didn't respond.  I now have no way of proving on the Paypal site, or on eBay site that the item was received (as over 60 days shown on sold items).  Any ideas on resolution? Is this a scam?  ... View more

I bought some tape that did not do what it said in description so i contacted seller and he said he used some and its fine, but it totally didn't work for me as i did all the correct things he said and he said nothing more so i went to leave negative feedback and was told i could not so in future i will never ever give any feedback again for anything because of this ... View more

I contacted the seller, my request for the return for denied. ... View more

Is anybody else experiencing the irritating new thing that has started  happening to me on eBay - whenever I click on an eBay link, a new tab comes up instead of just replacing the current page. If you don't notice it early on, and proceed to open other links, the whole window gets filled up with new ebay link tabs, then you have to delete them all. I'm using Google Chrome, and eBay is the only website it is happening on. ... View more

How can I get started selling?  I can't list any items. Why? ... View more