I order a size 14 UK, dress, my usual size, but wasn't able to zip it up at the waist

[lugib_9442]

I contacted the seller, my request for the return for denied.

[redwick1]

If the label said size 14 which is what you bought then the item was as described. items can vary from item to item and it is best if the measurements are on the listing or if not then you ask for them

If it was as described then the seller has the right to refuse a  return if they have No returns on the listing. You should sell on yourself