eBay

A Red ASOS dress was put up for auction for £6.50 but was sold on 23/6/2021 for £2.10 + postage. It has been paid for but states that  delivery is due on 23/6/2021 which can't be correct as we always allow 3 days for postage so I think someone has meddled with our E bay account on this item. I can't get back to the auction stage now it is sold to double check the sale details. I am not inclined to post this item until I'm sure about this. I've tried to contact E bay through chat to no avail and I would prefer to speak to an E bay agent  but cannot find a contact number . Our E bay password has now been changed Can you advise please as to what I can do  ... View more

I'm trying to close my account, it says I can't because I have active subscriptions which I do not. ... View more

Hi there, I have already post the item and the seller also received the item but I have used my own tracking information for that, so I cannot find any section of add tracking number and the seller said he would not give me any responding. Please tell me what should I do. ... View more

Hi There,  Please if you could help me on this would be much appreciated. Basically I have listed 3 items and I did pay for prelisting fee. Now every month Ebay ask me to pay them fee and I literraly sell 1 item per month so I am not even able to make 2 pound of profit but Ebay asks me to pay them 2.48£ sometime it went 7£. I do not understand why? please can you help me on this.   I will eagerly wait for your support.  Many Thanks ... View more

Argh, it seems the free phone number I had has been automated to send you back to searching online, eventually managed to get a 1890 number and code but when dialled came up as wrong number, then tried the online chat and found out this was not available. What is happening E Bay was in my case the best for customer relations to talk too to sort out any issues ,it now seems they are the opposite. Hope this reaches someone who can provide a answer. ... View more

Hello I purchased a single string guitar electric pickup, I am in the UK. The item shipped from China. When it arrived it was damaged/broken not working. The seller asked for a picture. I replied to that request using my email but the seller did not reconnected photo. I have tried to reply with pictures through the eBay website, however it Will not let me attach the photo's. I have tried drop and drag and find photo on your computer. I have done both several times, none has worked. I have asked the seller for their email, but they have not replied. I am stuck the pick up that is unsealed it cost eleven pounds and thirty eight pence. How can I get a replacement or a refund? ... View more

I have purchased an item, money taken from my account, seller went to post and found out it was almost  going to cost as much as the item - free p&p.   seller has cancelled the purchase and resisted.  I have not received money back and eBay has been no help.   can anyone support me with this please  ... View more

Hello everyone,   I recently returned an item and have had confirmation that the return has been completed, however I have not received a refund. I have tried to follow this up, but the seller has since deleted the item and closed their account so this restricts how far I am able to continue through the support pages as it says the item no longer exists. How do I go about getting a refund?   Thank you in advance for your help! Have a great day. ... View more

There seems to be a trend amongst sellers that they do not need to add a buyers feedback when a sale has been sucessfully completed. I have made 10 purchases in the last month and only 5 sellers have bothered to complete my feedback. I have completed feedback for them and in all cases I have given 5 stars because I was satisfied with the product and their service. I have been an eBay buyer for about 9 years and this trend by sellers of not bothering to complete buyer feedback appears to be on the increase. The sellers want you to complete their feedback with 5 stars so they look good on the site but they do not want to recipricate when it comes the buyers. Is anybody else finding the same as me ? ... View more

Hi I won and paid for a pair of sunglasses but the seller refunded me because they forgot to add postage  should they have still sold me the item as it was their mistake  ... View more

Hiya I have a buyer who has said they have not received their item but on the tracking information it says delivered what do I do?  ... View more