eBay

For several days now I've not been getting alert emails about items for sale. Anyone else had this problem? Any ideas on what has gone wrong? Thanks. ... View more

Can anybody tell me how to void a Royal Mail postage label and none of my labels created in the last 24 hours are showing in the "Postage Labels"  list.   Also non of my order cancellations are showing in the "Cancellations" list.   ... View more

I am not able to reprint labels    ... View more

Hi everyone I m new to ebay and just sold my first item. I need to sent it but i don't understand how to get the label. I click on print label now  and on the page that gives you the choice of postage and weight i can't finalize it because the button is grey. I dont understand it and it so frustrating. Please help me ... View more

I have received an email from PayPal that I authorised a payment to eBay of £8.25 for an item, but that item does not appear in my purchase history and I do not understand how to raise this. I've emailed seller twice with screenshot of email receipt, but no response ... View more

I recently sold an item as brand new and working. It was returned by the buyer as not in the listed state citing the item was not charging. It was returned and in full working and charging order. The buyer admits he had bought something elsewhere. This lumbered me with the 2 postage costs. My question is how do I contact ebay to fight this? I only had a report something wrong when I refunded as I could not find anything else to report this and fight my corner.  This was a buyer abusing the system. I keep going around in circles trying to open a dispute. ... View more

Hi, after some advice please.   I believe I have been scammed having purchased an iPhone11. Why actually arrived was a broken and smashed iPhone6, sent to an incorrect house number on our road.   tje seller is now claiming the owners of that address have swapped the phone and he definitely sent an iphone11.   he has now offered half of a refund instead of a full one.  I have opened a return and so can't open a dispute. Should I return the iPhone 6 or is this all part of his plan?  any advice gratefully received. ... View more

Hi. I am really new to eBay selling and have a buyer requesting refund. They say that there is a stone missing from pendant. I know that it was perfect.  I  am aware that I will have to accept return. I have not been able to provide pre paid postage label for return and am worried that eBay will step in and the buyer will be allowed to keep the item and I will be out of pocket. I want it back! Any advice very grateful l ... View more

How can you empty the recycle bin in maessages ... View more

What is going on with ebay - 50% of returns now ( not that we recived meany returns) are FAKE claims, why is ebay not doing more to stop this, put in place this like " the buyer must contact the seller for the seller to answer any question on the item the buyer recived before the buyer can open  a return claim under Damaged - not authentic - does not match descrition or photo. this would benafit the seller from defects and ebay from return shipping........  ... View more

is there a way of finding this ass i need it to reshedule a delivery   ... View more

i need to cancel postage purchased through ebay/paypal as the item needs to go as a parcel so need to either adjust the payment or cancel and redo the postage. How do i do this? ... View more