eBay

my shop came from china. my business is not uk  i want to change it to china.  so that this ebay account cang regist ebay pay manage system intime.  at moment, this my shop can't estable ebay paying mange system.    ... View more

I returned an item at my own expense  ( I do not have a printer so cant use the printed label)  seller is not responsive and ebay simply keep telling me to "Send the item back"  unless you use the printed label ebay's system is incapable of understanding that the item has been returned. I try to utilise the online chat facility but the robot replies "sorry we cant deal with matters 'outside ebay'  what ever I write !     Am  going mad I complain to ebay that iI have sent the item back and they reply "you will get a refund if you send it back"I have a receipt for postage but without the aid of a spiritualist there is no way of communicating the fact to ebay !   ... View more

hi all  im been investigated by the HMRC  who have requested i show evidence of my receipts from 2015 , is there any way i can go back that far?                                                                    Maney thanks Yakka! ... View more

how can i make Royal Mail my official postage  ... View more

hello, please help i have sold 2 items to one buyer and need to combine the postage. the buyer has not paid. I have spent hours reading the ebay help lists and have no clue what I am doing? I can find no ACTION list when I have selected the two items in the waiting for payment section. please can someone someone help me? many thanks   ... View more

I bought a patio heater which advertised a free cover, I messaged about the cover to be told it would be sent, it didnt arrive so i messaged again, now no response. Asked ebay to step in, seller replied and said item was sent giving a date, but this date was the patio heaters delivery. I messaged again and still bo response, ebay has now closed the case due to no activity, i sent a message on 6th July waiting for a response so i dont understand how they can just close the case without it being dealt with. I have now had to purchase a cover as i cannot store the heater in my home and  a main reason for buying this heater was the free cover.  How do i resolve this issue?? Thanks ... View more

trying to purchase a cctv camera fro USA all's fine until I go to checkout, when a message appears saying checkout error please check your countries regulations for cctv items or electronic equipment, any advice on what should I do next. ... View more

He's not giving my refund even though I didn't receive it and not replying to any more messages as he is selling counterfeit sofas and other items look at the feedback is always not given a refund for the fake goods he selling ... View more

Started selling again after many years, and wishing I hadn't! Sold a lot of the same item and had no problem before. Then I sold an item to a person,and duly sent it from England to Northern Ireland,and less than 5 days later(including a weekend),she opened a case with Ebay saying that she had never received it. I emailed her instantly to kindly ask her to wait a bit longer,as post to NI takes a while longer,but got no reply. Now Ebay are asking me to resolve this by tomorrow,otherwise it will affect my feedback,and they can force a refund. I have proof of postage,but not of delivery.  My question is two-fold,firstly,Ebay ask me to resolve this matter,but if the buyer doesn't even reply to my emails,then how can I? Secondly,I would like to ask Ebay about this particular transaction,but how on Earth can you contact them about it? They seem to instantly side with the buyer,even if like myself,you've been with them for over 10 years,and have a 100% positive feedback score. Many thanks for any replies...Chris ... View more

Hello i sent off an parcel back to the seller he told me that he will refund my money when he got the item back but now its sitting in the post office the seller is refusing to pick up the parcel and not refunding my money back so what can i do about this. ... View more

Trying to contact a seller direct but cannot seem to find email address or a website. Hollywoodwarehouse in Australia  ... View more

Seller will not complete sale or cancel the order what can I do.  Do I have to wait until expected delivery date?  ... View more

Anything that has colour or size options, the watch button is not working and it's the same across all browsers. Chrome, opera and edge. ... View more