eBay

So my account was restricted last weekend as I accidentally wrote Velcro in the item specifics. Since the restriction was lifted I've had hardly any sales and barely any watchers. I've just had a purchase and the buyer has asked if I have anything else for sale (as my listings asks to look at my other items) because nothing is showing. I've asked my brother to look from his account and it's only showing 4 items for sale when I have over 500 listed 😫 ... View more

Can someone please help with this enquiry and yes it is as strange as the subject heading infers...   On ther 12th July I purchased a BNIB Ryzen 9 5950X CPU.   Internal eBay tracking showed that the seller dropped "it" off at a Post Office on the 13th July with a est delivery of either the 15th July or Fri 16th July.  The following Signed For Tracking Number was also provided: (WM677872782GB).    So far everything seems great... EXCEPT...   Yesterday (14th July) I received a Signed For letter in the mail with the exact same tracking number as that of the supposed eBay item.  The letter was (of all things) a COVID "letter to the nation" message that the UK government was sending out to UK households.  😞  see inc pictures.   This is beyond baffling and while I am aware that, on occassion, Royal Mail will re-use tracking numbers from time to time, it does seem extremely unusual that the exact same tracking number would be used for the exact same person but for two completely unrelated things.   I have tried contacting the seller explaining the situation and asking them to double check the tracking number and assure me of an actual proper dispatch - however they have not replied.  I initially tried to make contact via eBay's "Not the Correct Item" service but that simply initiated a return item dispute ticket.   So I am kind of stuck at the moment and do not know how best to proceed as I am finding it extremely difficult to contact eBay and ask them to "Step In" as this is not an option with my open ticket - but at the moment in order for me to make progress with the open ticket and pressumably recieve my money back is to send the item back using eBays provided PrePaid packing slip.  What am I going to do - send back a COVID lockdown letter?   My dilemma is that technically I have received "something" from eBay (as far as matching Tracking Numbers go) BUT it was a letter as opposed to a Ryzen CPU at £639.  However there is also the arguement that specific "purchased item" has not been received.   If I close the "Not the Correct Item" ticket can I then select a different action like "Item Not Received"?  Or will I have just wasted an opportunity to put this right?    Things just don't add up: The Seller has 100% feedback and is still trading but with very low ticket items. The Seller "had" 2 of these CPU's and despite being the only buyer - the other one has gone. The date/time and Tracking No. on both eBay and Royal Mail exactly matches the letter I received. The letter itself is addressed to me but the door number is incorrect. The return address on the envelope is to a postcode in Wales with nothing to do with the UK Government. Can someone please assist - ideally I would love to try and contact eBay somehow and speak to them about this. ... View more

first he said it was a problem with his sorting office. then he blamed my adress on here never had a problem before but the adress he sent was onley part of the adress listed then i corected him on the adress and ponted out sometimes ebey softwhere can screw up not show erything listed he then trises blame me saying its my fault. all the time ive still not recived the iterm i open a case request a replacment or refund he contacts eby same as what ive dune i open a case bearring in mind i  still have no plants or money refuned ebey today cloes the cas saying ive had the iterm wicth is not true and im bloody anoyed out of poket and thve said ive had the itrerm yet tracking still says nothing ebey hasnt dune there job theve aloued this guy to rob  me i am now considering small claims court as a matter of  princible no help from  ebey at all  ... View more

Hi ! Ive only been selling constantly on eBay for a few months, although my account has been online for a few years now.  I sell household items at, what I think are decent prices and answer questions on time, send items on time, answer all feedback etc but I'm only seeing one or two sales in any day and sometimes no sales for days. I know its the same for a lot of sellers but in my case , what am I doing wrong? I follow advice about being active every day on eBay, refreshing listings , fill in item specifics etc but nothing has changed in weeks 😕 . Can anyone give advice for a near newbie to all this ? please!    Thanks to all for reading xx ... View more

Why is my order been cancelled for when I paid the full money  ... View more

Hi   bought an item from the US on 23rd Jun , tracking says it still in Oakland CA USPS since the 26th , how can i contact them to get more information?   thanks   ... View more

Hi  Please can you tell me. Once you are paid directly into your bank account from your buyer, does that mean ebay and Paypal have taken what you owe them or will I still be billed more fees at the end of that month. Thank you ... View more

Hi,   I've sold an item to a customer and included a plastic case which protects the item as a freebie included in the listing (listed as free). the plastic case has arrived slightly damaged and the buyer now wants a refund. Where do I stand on this? The actual item is in perfect condition - it is just the protective case which has a tiny bit of damage. ... View more

Why are EBay sending out offers that claim to be giving you inexecess of 20% discount, but when you actually go the maths you're actually getting about 5% discount? Isn't this deliberately misleading and therefore illegal? ... View more

How do I actually get to message or speak to someone at Ebay so I can claim my money back.  I tried to return the item.  This seller is obviously a bit suspect as he does not exist at the address he gave Ebay and never replies to my messages ... View more

I purchased a gaming pc in Sept 2020. It came with one year warranty, the monitor has just stopped working. I've contacted the seller but they haven't responded. What should I do next?  ... View more