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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Ghosted by seller

I purchased and paid for an item months ago. It has not been despatched and the seller is not replying to any messages. There has never been an option to select 'item has not arrived' as I looked for this on numerous occasions. The 'more options' but...

Receiving a VAT receipt on purchases

Hi all. Been searching for answers but failing so thought I'd ask here. I have been trying to find Tax Receipts /Invoices on my purchases. Searches forward me to Purchases > Order details > Tax Invoice. I have nothing so started to then struck me is ...

User avatar by • Contributor
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  • 29 replies
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cancel order

I purchased an item and the seller has emailed me and asked that i cancel the order as he listed it at wrong price,my auestion is why he wants me to cancel it.

User avatar by • Member
  • 113 Views
  • 1 replies
  • 0 kudos

Am I abusive buyer

I had an item I bought in January and it stopped working properly. I tried to follow the help section and got to the part where I selected return item. The seller refunded me. I got a abusive buyer email the same day. I tried to contact eBay on the p...

Show Feedback With Photos = FAIL

Show Feedback With Photos = FAILI checked the box to show "only" feedback with photos, and it DOES NOT show feedbacks I've left with photos.

business owner selling privately, is it allowed?

I bought a computer from a fella and it was faulty, he is a private seller and therefore does not have to accept returns.I have found through the companies house website he is the current director of 3 businesses.My question is can a person who owns ...

More Evri Incompetence - Redirects

They're currently pushing delivery redirects to parcelshops on eco claims but at least in my local area they acknowledge the redirect instruction, sit on the parcel for a few days at the local depot then return it to the sender without any attempt at...

Received partial refund but item is still faulty

Hi all, I'm looking for some advice please on a purchase which has gone wrong. I bought a second hand Apple Pencil for my new iPad. The listing description said it was working and it comes with the lightning adapter. When I received it, the lighting ...

a 21V 3.0Ah battery

I am on the point of buying a 21V 3.0Ah battery but I cannot see how the charger fits into this Is there a simple instuction leaflet? Can anyone help?

Charity ribbons no longer on initial list of search results?

I've just noticed that after searching for an item the list of items for sale that comes up no longer shows a charity ribbon to denote that an item is being sold for charity. The ribbon only appears when you click on a specific individual listing fro...

bidder is not a registered user

Hi, I am watching an item I want to bid on, however on checking the bidders (and show automatic bids) the only bidder is a not a registered user, the same bidder is the only bidder? and the item has something like 20+ bids from this same bidder, the ...

Resolved! Seller not honouring their guarantee - https://www.ebay.co.uk/sch/i.html?_ssn=guangzhoukaiyunqiche_6

I purchased an air suspension system compressor in January / February 2023 with a 2 year warranty. Early this year (2024) the system began causing issues (intermittent malfunctions which could be clearerd with an on/off) then quickly stopped working ...

User avatar by • Member
  • 87 Views
  • 1 replies
  • 0 kudos

Resolved! Fake product being sold by seller

This company are sending out mini handheld vacs with a description of 9500pa suction, and a brushless motor, my item arrived and i was please with it until i tried it, i already have a 9500pa one so no about them, the one sent looks the same, but the...

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