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Seller News: September 2025

Read the latest updates to streamline your selling experience.

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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eBay expert disaster

I sold a diamond tennis bracelet today , l had it valued and the jeweler wrote a report of the clarity of the diamonds I sent the bracelet to the eBay expert for it to be verified before it goes to the eBay buyer the EBay expert said the clarity didn...

Delivery beem a ebay menber for donkeys years

Only never had odd item fail to turn up and that was years agoRecently moved out in the sticks rural areaCut to chase courier ERI claim to have delivered item to my address letter boxWas sent email item deliverd checked nothing on a sunday which i th...

Ebay Company -Seller Scam

Seller states 24H postage.After a few days i cancel the order.Ebay states i have to wait for,i dont know how many days for a refund.Tried to contact seller,no communication. Honest opinion,if you can buy from dealer,do it,save yourself the stress.See...

Item not received

On Summary Evri states parcel delivered 29-6-2025 to my address Not true .I found Seller very helpful .as it was a Charity I informed them I don't want a refund .I was interested to find out, what would be the outcome ,so I got Ebay involvedOn 24-7-2...

Fake watch

Buyers be ware EBay authenticity scheme is a scam they let fake watches go through and then when you get it checked by the manufacturer they still say it’s genuine!!!!!unbelievable in the extreme!!!do not think this is a one off be careful what you b...

Resolved! Global Shipping Item Damaged in Post

Hi there, I'd really appreciate some advice. I received a poster in the post from the US yesterday sent via the Global Shipping Programme. As soon as I saw it I was worried as the tube looked crushed. Upon opening the poster has creases and damage on...

Is there a way to track my VAT refund request?

Is there a way to track my VAT refund request with ebay? I was double charged for VAT in my customs for some unbeknownst reason and had to apply for a VAT refund through the form/document upload https://ocswf.ebay.co.uk/mudcwf?deptName=CollectRemitRe...

Damaged and second hand items sold as new

Last few purchases have been really poor. New items that are clearly used returns, some damaged and unchecked. Items not matching the description, ambiguous descriptions. Generally feels like 'anything goes' these days presumably because there is no ...

Does eBay care about counterfeit goods?

I recently looked at a range of power tools finding many listed at substantial discount to RRP. On closer examination it became clear these were fake. They were listed as branded item and used the right model numbers but are clearly counterfeit. To s...

Spares/repair??

Item 256938229949 Interested in thoughts on this one. Basically I have a broken one - failed motor bearings which tends to be the only thing that kills these. I took a chance on this item (mainly on the basis that even though spares/repair if it turn...

Fluctuating price display

When bidding, I've started to find that the displayed current price fluctuates between the "raw" figure and the "including buyer protection" figure, which is what actually applies (see photos). This means bidders have to wait for the higher figure to...

Advice on seller

Hello, I’m hoping someone can offer me some help won an item on the 21st of July item arrived yesterday badly damaged, contacted the seller who couldn’t understand why the item was so damaged, I then opened a return on eBay added pictures and was giv...

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