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Seller News: May 2026

Your May Seller News is here

We’re Coming to Nottingham!

The eBay Business Roadshow is heading to Nottingham and the energy is building.

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Purchase

Hi, I purchased an expensive pair of boots from eBay. First I didn’t realise I didn’t pay by PayPal secondly eBay gave positive feedback on my behalf. The boots were described as brand new never worn, however they were all creased and damaged and spl...

On Line Warranty

Beware!I recently purchased a new Snooper My Speed Speed awareness unit from an ebay seller.The listing stated it came with free warranty and free lifetime updates for maps and speed cameras.The problem with buying from ebay members is they are mostl...

User avatar by • Member
  • 143 Views
  • 2 replies
  • 0 kudos

Item does not fit as per listing

Item purchased doesn't fit as per listing. Agents instructed they would open a refund request, they didn't...then another agent said I would hear more about this last Monday. I didn't. How do I proceed? I cannot get past the chat bot now regarding th...

Item develops a fault within 30 days of delivery

Won an auction for a Home Cinema AV receiver, private seller stated it was brand new and had tested it for a day on bluetooth, delivered fine set it up but after about 10 days developed a fault where the always on front display on the front would ran...

Resolved! Buying advice please

Hello, bit of advice on how to handle a recent purchase. Item I was interested in was previously listed as a buy it now and I offered 110 euro, the seller said they wouldn’t sell for less than 160 euro so I left it. The item was then listed as an auc...

Buyer protection fee

Ebay charge a buyer protection fee on all purchases, as a purchaser you cannot not pay this. This is supposedly to protect buyers from failed deliveries or scam sellers when an item does not arrive. I just pitched items from a seller and those items ...

Dual Label Fraud - BUYER BEWARE!

Do not trust EBay Buyer Protection to help you recover your purchase costs when your item gets delivered to the wrong address under this scam! Remember, if the deal sounds to good to be true it usually is… However, I made my decision to buy the item ...

User avatar by • Contributor
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  • 10 replies
  • 1 kudos

Reborn Doll sold by eBay package not received

Seller on eBay used a Shipping Service Called Aquiline Delivery Company They Delivered it to some rocks and a tree not my address not even my Color of my Building and they left it at a Location That I don't recognize Will eBay give me a refund becaus...

Are there policies for sellers on how they handle deliveries?

I have found instances where I am on a listing and on their delivery options, it will state that they are using royal mail or the item location is in the UK, but these turn out to be lies.The most common one I am seeing is that they list royal mail b...

Wrong item delivered

Ordered a battery, they delivered the wrong item twice. Complained to ebay and asked for a refund and offered to send them back. Ebay dismissed my claim after I sent them photographs ,so there guarantees mean nothing.

age verification

i want to buy a bladed tool and don't have a credit card in my name - How can i otherwise prove my age?

Ebay Taking Double Payment For Refund (£500)

Last month I cancelled an order for a guitar I sold and refunded the buyer for £500.. the buyer received the full refund.. now I checked my bank account and eBay have set up a direct debit telling me this £500 is coming out again in 6 days??? Help.. ...

Feedback to eBay:

Feedback to eBay: I did not receive a parcel delivered by FedEx. The driver delivered it to completely the wrong address! It did not give me an email saying it had been delivered so I was completely in the dark. the precise address of the delivery wa...

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