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Seller News: May 2026

Your May Seller News is here

We’re Coming to Nottingham!

The eBay Business Roadshow is heading to Nottingham and the energy is building.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Forum Posts

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Knife Ban.

Our wonderful Governments ban on bladed items,is causing major inconvienience.I just tried to purchase some blades for my airsaw.Apparently as a UK subject,I cannot be trusted to own these,unless I can prove im over 18.Ebay supply a link to upload CC...

Resolved! Feedback Help

Hello, I recently had a rubbish buying experience and left my first negative feedback (very disappointing to not receive my item as seller didn’t complete the sale) last night I see that the seller has left me positive feedback but with not so nice w...

Resolved! Bought a piano. Been delivered to an address 260 miles away from me

As the title says, I bought a Casio piano from a seller for £472 on Wednesday 25th. It was tracked 48 hour Royal Mail and was dispatched yesterday. Suddenly received an email this morning saying it was delivered BUT it's in St Helens and I'm in NE Sc...

Fewer notifications

Does anyone know how to limit the email updates sent to buyers? I never sell but when I start a new project I often make multiple purchases from 2 or 3 devices. My Inbox is then spammed continually with unwanted emails. Support tell me I can't unsubs...

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Resolved! Recieved an item that was both damaged and had missing parts.

Hello.I recently won an auction for an item. I was in contact with the seller about said item to hear if anything was damaged or missing from the item before it got shipped since it is a collectors item. Their reply was no to both. After a long delay...

I bought a motorcycle it was listed as cash on collection sending courier ebay not allowing patment

I bought a motorcycle it was listed as payment on collectionand the seller agreed to a couier but now ebay wont allowMe to pay for it through ebay I got ebay to call Me theperson said the only option was to use paypal outsideof ebay and that no help ...

Return after verification process

Hi I recently purchased some expensive Loro Piana shoes which went through the verification process. The seller also stated that they accepted returns so I assumed it was risk free if they didn’t fit etc. When I received the shoes there was markings ...

Vat charges why

Why are ebay charging me vat on items I'm buying in UK??? If an item is listed at £10 that's what we expect to pay . Nowhere in the listing does it say seller wants £10 but ebay want 20 per cent on top its becoming a joke

Refunds with Coupons used

I partly paid with an ebay issued voucher, then requested a return as item not as described. Is the voucher meant to be reissued to me? I only received the cash part of the refund. Where do I go to request this if I need to request this?

Resolved! Buyer protection.

I bought an item with buyer protection included. I checked the tracking on a few occasions as it hadn't arrived. Apparently it was with Evri and there were delays. After 2 weeks, I opened a dispute only to find out a few days later that the item was ...

Product recall ?

Anyone else had any experience of product recall messages from ebay?...got an email from ebay a few weeks ago telling me that an item i'd bought back in the spring was recalled (seriously dangerous) and to contact the seller...well I contacted the se...

Label manipulation scam: Royal Mail GPS proof — eBay still delaying refund, multiple victims

£1,622 “Delivered” scam (label manipulation) + eBay keeps extending seller deadline + Royal Mail GPS evidence ignored Hi all — posting as a warning and hoping an eBay mod can escalate this. Paid: £1,622Offer accepted: 16 Jan 2026Marked delivered: 21 ...

I did not receive the goods I purchased, it turned out that the seller sent them to another address,

I did not receive the goods I purchased, it turned out that the seller sent them to another address, when I went to that address, they told me that the package did not arrive, although there is a name of the person to whom the package was delivered. ...

Purchase

Hi, I purchased an expensive pair of boots from eBay. First I didn’t realise I didn’t pay by PayPal secondly eBay gave positive feedback on my behalf. The boots were described as brand new never worn, however they were all creased and damaged and spl...

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