Your February 2024 Seller Update
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Forum Posts
Authenticity
Hi I purchased a ysl toy Lou Lou it was sent for authenticity which it passed however since receiving it's not my shade so I was going to resell and went to list on another platform who have said my bag doesn't pass the authenticity even though I've ...
Where did these bids come from?
I won an auction today but am confused where the other bids came from? I was the only bidder & watching the auction clock count down to zero. After this I got the 'congrats' message but the price had gone from my starting bid of £120 to £143 (still u...
ebay showing items from USA before UK.
So the search on ebay has got a lot worse and now most of the results point to items in the USA with postage 4x more than the original item. I cant filter out the USA. Poor state of affairs so Im going back to Amazon, usually a little more expensive ...
When to open "Item not received" case
Hi, I ordered an item last week that was dispatched on the 12th March via Royal Mail 48 hour tracked delivery. It was due to arrive on the 14th. It is now the 20th and I still haven't received it. I've never had to deal with this before, so I'm wonde...
Nothing received, no repayment
Folks, I have a problem with an EBAY purchase, for which I paid £30.60, but I have received nothing.I believed that I was buying a boxed PC game on CD, but the seller believes he has sold me a "Steam key". Ebay support is hidden away behind the porta...
A seller blocked me for leaving negative feedback on a previous order
I tried to buy a book today and got the message 'The seller isn't accepting bids or offers from you ' I looked up what that message meant and found out that it means the seller had blocked me. So I looked up what previous orders I made from that sell...
Preview bid a blank screen
Hello, can anyone help, I cannot make any bids or buy it now as the preview bid is a blank screen. Same issue for buy it now. Problem occurs in firefox, chrome and brave. I have tried clearing cookies , waiting a day, switching computer on and off, b...
suspicious bid activity
Hi there,just here to ask about suspicious bidding activity, on an item im bidding on an account repreatedly outbid itself 4 times and it was a behaviour i found odd? so i was wondering if this user could be a bot? the blue ones are the potential bot...
Do I have to pay extra for insurance?
I've paid for a repair service on Ebay where I send an item off to be repaired. The seller says that to get a higher level of insurance on return postage I have to pay extra (I'm already insuring the item when I send it to the seller). From what I ga...
Item hasn’t arrived after being dispatched a week ago, but seller isn’t replying at all
Hi so a few weeks back I ordered two items from the same seller. One of the items came last week but the other item was missing and I was sent a wrong item. I contacted the seller to let them know after opening the parcel. I offered to send the wrong...
bought laptop described as new bluetooth is defective i want to return
bought laptop described as new bluetooth is defective i want to return
item not received
I purchased an item 2 weeks ago off ebay, the money has been paid via paypal. I have not had the item and the item is no longer in my ebay. I can't find anything (other than on paypal) to contact ebay about item not received.What can I do
What can I do in this situation?
Hello, I bought an item via guest account on march 9 and it should have arrived on march 14, but didn't,so I contacted to seller and explain to them that I bought an item with guest account and gave them order number, but they said that they can't do...
Changes to the item view format
WRT the new format - the click to zoom piccies etc..... one I'm sure I am not alone in finding it less intuitive(adding clicks never is) and sluggish(picture load heavy?)IME. There seems to be lot more instances of disappearing/reappearing descriptio...
No Item No Refund
I recently purchased an item from a seller, which was my first purchase in many years, unfortunately, my profile address was out of date and as soon as I realised this error I immediately contacted the seller, which was well before the dispatch, to i...
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