Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Manchester united kit
Hello, there. I bought an item and it is not in good condition. How can I get my money back?
Resolved! False advertising. 60db Air horn advertised at an impossible 300db!!
I reported the multiple adverts for air horns , falsely claiming to be 300db. I had a response telling me it was not contravening eBay standards. Which I thought was strange. Appealed against the decision and an agent said the same thing. I did point...
Buying after retracted winners bid
So i have been observing a pattern of what I would call underhand selling.Basically despite the starting bid set at 0.00 there is a minimum bid before they will sell. If you enter a bidding war with one other bidder they would normally have a name an...
Resolved! Returned item never collected by seller
So purchased an item that was not as described and seller agreed to a refund and return. They provided return postage by Royal Mail. The item has a RRP around £400, so not cheap!Today the item has been returned to me as the seller never collected it ...
Considering closing my account
Back in the early days of eBay I mainly sold but stopped selling when eBay started charging a fee on postage.Untill recently eBay would be my first place I would look for items with the sellers protection fee I feel eBay is too expensive.
Resolved! You'll receive a return postage label by 17 Jun. Do I need to wait until midnight?
Do I need to wait until the end of the 17th before I see an "ask ebay to step in" link?
incomplete items
It must have been two years ago when I bought a copy of the Liverpool Echo from May 1971 and, when I got it, I was horrified to discover that most of the paper was missing - absolutely f*****g horrified. To add insult to injury, yesterday I got a cop...
Resolved! Wrong item sent.
Hi guys.I bought some BVC coils from a seller, they sent the wrong ones, they were for a Nautilus vape so don't fit mine.So they told me to open a returns request and send picture which I did they said they would accept and send the right ones out.No...
Extra hidden cost
Hi there. Bid on a private listing for a code to be delivered by direct message. However I won the auction at £39 in the auction and with the £2.29 buyer protection it says £41. On the selling page it says it's free standard tracked delivery. Yet whe...
Different prices in Chrome vs Firefox
I normally use Firefox, but I’ve discovered that on Chrome, the price of an ebay item changes once you put it into the basket. For example, there is a listing for Readers Digest Gardeners Encylopedia at £23.17. I tested putting that in the basket usi...
Seller is in China
I wanted to buy an item that I needed quickly, so I chose UK Only. The listing showed the seller to be in Manchester. I received email comfirmation of the order, which showed that the seller is actually in China. I could have bought the item from Ali...
Just noticed I got charged extra…
Hi all, I’ve not been on eBay for a good year or so.. I normal buy records on here. Which are expensive enough as it is… I just noticed that I payed something called a buyer protection fee on top of my purchase. What a con… We had buy protection.. It...
Return closed by eBay while discussing with seller
I had a return open with a seller as the item I purchased did not match the description and had damage. The seller had offered a 50% refund as they were not able to accept a return however I wanted a full refund for the item. I was discussing receivi...
So few private seller items on ebay now
I have been so disappointed lately by the lack of private seller listings on ebay - but I can't pretend to be surprised. After all, when you add together "buyer protection" and the stasi-like forced use of the diabolical Evri for delivery what else c...
eBay Postage Scam
I purchased a MacBook on eBay for £1500 and didn't receive it. The seller has somehow tampered with the Royal Mail label by changing the delivery address to a nearby hotel Tracking number shows as delivered with a signature and the proof of postage p...
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