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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Cancel the item

I want to cancel the item ID 134204834623. I wish to state that i have made double purchase of the same item and would be glad if you would cancel the above mentioned ID

Seller

So i ordered a ps4 game on Ebay around 30th December 2023 with it due to be delivered between January 4th-5th (Incidentally i had bought 4 other similar items from other sellers on Ebay around the same day). Anyway, i waited until 3rd of January but ...

VAT EXEMPTION for business how to?

I run a business in FINLAND (EU), and I dont need to pay VAT from anything. Despite searching I have not found a place where i enter my VAT number to get VAT Exemption. What to do?

Refurbished iPhone screen died & not sure what to do

Hi I bought a refurbished iPhone 11 as a present for my girlfiend. She was happy with it so I sent positive feedback on the order. But after 3 days the screen died. Because she was unable to contact me first as she was unable to use the phone (she's ...

Not received my item

I bought a present for my grandson, the money was taken from my account on the 7th Feb. I have an account but stupidly signed in as a guest. I have no order number no email trail, no gift, and when I try to contact ebay I get stuck in a loop with the...

Resolved! Purchase History Disappeared

I am logged in with my usual account but my whole purchase history is gone. I can only see the last thing I ordered a few weeks ago. I've looked for hidden orders but nothing is there. I have been using this account for decades so there are plenty of...

Personal details on front of envelope

My latest order was delivered this morning. The content was what I wanted, delivered when it was promised. All goodBUTThe address label on the front of the package had my ebay username clear for anyone to see, and two lines down it had my home teleph...

User avatar by • Member
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  • 7 replies
  • 2 kudos

Resolved! Partial refund

Seller has told me they have issued a partial refund, but I haven't received a confirmation of this by email. I know the refund payment is not immediate, but I thought the email telling you a refund has been issued was? It is now 6 hours after the se...

User avatar by • Contributor
  • 139 Views
  • 7 replies
  • 0 kudos

Posting times

Postage times are getting longer and longer. One problem is if you download a postage paid label eBay tells you that is the time posted. I have just bought some items telling me that they have been posted that day but if you track and trace one item ...

User avatar by • Contributor
  • 108 Views
  • 2 replies
  • 0 kudos
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