eBay Help
Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Your February 2024 Seller Update

Learn more

What do new HMRC rules mean for selling on eBay?

Learn more

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Resolved! Partial refund

Seller has told me they have issued a partial refund, but I haven't received a confirmation of this by email. I know the refund payment is not immediate, but I thought the email telling you a refund has been issued was? It is now 6 hours after the se...

User avatar by • Contributor
  • 139 Views
  • 7 replies
  • 0 kudos

Posting times

Postage times are getting longer and longer. One problem is if you download a postage paid label eBay tells you that is the time posted. I have just bought some items telling me that they have been posted that day but if you track and trace one item ...

User avatar by • Contributor
  • 108 Views
  • 2 replies
  • 0 kudos

Resolved! Fraud - Help needed!

I sold my iPhone 14 Pro 128gb Space Black to a buyer on eBay, on the 16th November 2023. It is important to note that all of eBay's policies were followed during this process. I sent the buyer the iPhone via Royal Mail Special Delivery on the 16th No...

Linseed oil

Recevied this day linseed oil late . Not pursuing returns of monies. yours kindly M.M

Who is responsible for the missing package?

I sold a pair of earrings for £700 around 2 weeks ago but when the buyer received them (via special delivery) she said that one of the backs was faulty. I offered her a refund and sent her a Royal Mail 48 hour EBay tracked return label. She used this...

Returned Item Lost by Royal Mail

Hi Been Ebaying for years but for the first time ever, an item we returned back to a business seller using the Royal Mail 48 Tracked label supplied by the seller, has gone missing. It was taken to our local post office on 13th Feb by us, got to South...

Purchased item from the US to UK and received the wrong contents.

Hi, I purchased 2 funko pops from the US, a 100% seller with over 450 items sold. Today i recieved a box with the same tracking number and the content were a car speaker. The item he sent was 0.9kg and the item i received was 4.1kg. Something has cle...

eBay rules

Hi there, I've bought some scaffolding and arranged with the seller I will pay cash on collection Saturday but I'm still getting messages telling me to act on none payment,I can get it but it's different when your selling you have to wait before you ...

Import charges

Hello everyone, I bidded for an IP pro max 13 and won. But when I checked out ready to pay, there is an extra amount of import charges showing which It didn't show from the beginning and it's out of what I was planning for. Import charges cost £116.5...

User avatar by • Contributor
  • 96 Views
  • 2 replies
  • 0 kudos

Item paid for 18 minutes ago BUT ebay don't know

Ebay are still asking for Payment......Up to their usual.They take an instant payment if an offer is accepted before asking the buying /offerer to proceed.BUT they can't or conveniently don't know payment was made in an instant when winning the item ...

Got buying related questions? Start here:

Featured Posts

Most Helpful Authors
View All
Top