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Seller News: November 2025

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Feedback reversed in sellers favour

Hello, can anyone explain to me, why my feedback has been removed to the sellers favor, because i wanted to send my item back because I changed my mind about it. The seller refused for me to send item back at my costs, not the seller. I had a reply b...

I was scammed by an Ebay seller

I bought a pair of Tom Ford sunglasses , after 2 weeks I contacted her, and she she's out of the country and would be back in 2 weeks , after 2 weeks I contacted her initially I did not receive any reply , she then told me she has been ill and she go...

New scam on eBay

I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...

User avatar by • Contributor
  • 2716 Views
  • 10 replies
  • 1 kudos

Buying from the USA

Hi im trying to buy an item from the USA using my eBay balance (more then enough in there )Is there a reason why i cant use my balance for this purchase ??

eBay is no good for purchasing

Yet yet yet again I've been promised a delivery date but it has passed without receiving the purchase.All the good sellers have left and gone to Amazon due to high fees charged by eBay. The result is we're left with the false dates that hook the buye...

Search - is anyone else finding it as useless as me?

In the past few months I have found the search function to become nearly useless. I often search for specific computer hardware components, I usually use the exact model number, brand name, memory size etc in the search. An example would be "NVIDIA R...

User avatar by • Engager
  • 5388 Views
  • 82 replies
  • 12 kudos

Contacting eBay about non delivery

Hi, I have purchased an item from eBay as a guest. I do not nor want an eBay account. However, I have just received an email notification saying the item was delivered at 17.30. I was home at that time and nobody knocked or delivered a package. I hav...

Issue with order

Not received an Order paid for proof by email of order and payment but my account is showing that I have no orders so can not get help from anyone. Any help appreciated

Product recall ?

Anyone else had any experience of product recall messages from ebay?...got an email from ebay a few weeks ago telling me that an item i'd bought back in the spring was recalled (seriously dangerous) and to contact the seller...well I contacted the se...

unable to mark purchased item as collected

I purchased an item which was collected for me. The seller refunded the cost of postage. I am happy with the item and have left feedback. Unfortunately I am unable to mark the item as collected and the seller has let me know that the payment is being...

User avatar by • Contributor
  • 90 Views
  • 3 replies
  • 0 kudos

£10 voucher complete scam?

I downloaded the app to get a £10 voucher and there is no sign of it anywhere. Obviously the automated customer service number or chat doesn't allow to speak to anyone so there nobody to guide me how to get the voucher. I am starting to think that th...

"Get £10.00 off when you purchase in our app!" discount

Hey, I keep getting a popup saying 'Get £10.00 off when you purchase in our app!' saying it expired in 5 days. it doesn't give a voucher code so how do i get this discount to apply to my app order?Open the camera app on your phoneScan this code with ...

User avatar by • Contributor
  • 21891 Views
  • 8 replies
  • 2 kudos

DHL not collecting

For the 2nd time in a week I have used the DHL collect option when I have sold an item on Ebay. On both occasions DHL have failed to collect and I have had to pay DPD to come out. How do i get my money back for this failed courier charge? No links fo...

User avatar by • Contributor
  • 1730 Views
  • 36 replies
  • 1 kudos
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