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Seller News: July 2025

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Seller ignoring request to cancel order

I ordered some headphones from a seller with good reviews, and it said they would arrive within 2-4 days. It got to the last day and still no headphones so I checked the shipping and the seller hasn't even posted them. I messaged the seller asking if...

Seller won’t cancel my cancellation request

I bought some bag by accident which then turned out to be fake after being authenticated through pictures and then now the seller isn’t posting it because it most likely doesn’t exist as they've relisted the same bag with the same pictures and for a ...

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Ebay count down clock.

HI wile waiting to put a bid on .I watched three auctions by ebay count down clock ,3 2 1 zero finish I went back to my item to place a bid on, 24 23 22 21 second auction finished. Three auction went to zero mine stopped at 20 seconds.How strange is ...

Ebay abuse of Buyers, and always remove feeback when asked.

I bought goods from a seller at 9:30 at night and cancelled within 2 minutes due to an error. They responded and refused the cancellation and claimed the goods were already dispatched. Their claim, which clearly was untrue, was shown to be untrue whe...

Resolved! Selling Policy...waste of time ?

As I am currently experiencing a problem with Evri, whose driver refuses to deliver to my home. (rural but ALL other couriers have no problem), I always make sure anyone I buy from wont ship using them.I felt that with the new seller rules I could be...

Buyer messaged 4 days after sale to say can't post for 2 weeks

Hi all, As per subject I just bought a high value mobile phone, and on the day it was supposed to arrive, I received a message from the seller saying sorry i'm away on business and can't post phone until 5th August which is 2 weeks after the sale dat...

Prepaid labels

How do you get your prepaid labels and can I take them to the post office I have sold item &.can't get prepaid label thanks

Faulty product purchased February 2025

I bought a radio unit for my car in feb 2025 this year. It was installed by a professional the unit is now no longer working and will have to replace I accept that the cost of removing from vechile and re fitting is mine however the seller is only of...

Unable to return product or activate warranty.

Hi, please help! I purchased this stereo for my car from a Chinese seller in March, it initially worked fine with no problems however the product recently has been malfunctioning to where the sound has basically stopped working on it. I did all the c...

Click and collect not an option on offers...what nonsense!!!

I am aware this has already been raised in discussion. I am starting a new conversation to raise it again and I am hoping eBay will take note. I found a thread about the issue of not being able to choose C&C when making an offer and only being able t...

Counterfeit Watches

I purchased a Tag Heuer watch for $1,100, ten days ago and found out that it’s a counterfeit. I reported it to eBay, then filed a dispute with PayPal. I reported the seller’s listing, but, within minutes eBay replied - “We looked into your report and...

Click and Collect

Hi,My preferred 'click and collect' option is Argos in Sainsburys. But whenever I try to purchase certain products this is not an option and gives a random newsagent instead. Is this a seller option or ebay?Thanks for any response.M.

eBay expert disaster

I sold a diamond tennis bracelet today , l had it valued and the jeweler wrote a report of the clarity of the diamonds I sent the bracelet to the eBay expert for it to be verified before it goes to the eBay buyer the EBay expert said the clarity didn...

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