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Seller News: November 2025

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Search - is anyone else finding it as useless as me?

In the past few months I have found the search function to become nearly useless. I often search for specific computer hardware components, I usually use the exact model number, brand name, memory size etc in the search. An example would be "NVIDIA R...

User avatar by • Engager
  • 6138 Views
  • 106 replies
  • 12 kudos

£10 voucher complete scam?

I downloaded the app to get a £10 voucher and there is no sign of it anywhere. Obviously the automated customer service number or chat doesn't allow to speak to anyone so there nobody to guide me how to get the voucher. I am starting to think that th...

Refund appeal rejected what can I do?

Hello so I ordered a tablet on Ebay. Get home from offshore to find out fedex tried to deliver and no one was home because partner was at work and kids at school, so they took it upon themselves to leave it in a dog crate on full view of the street a...

Order "delivered" - I have not received it.

Hello,On 24th od November I bought something for my daughter.Today (2nd of December) it says "Delivered" at 1:38 pm....I have been at home all day, checked around the house and neighbours - NOTHING.Delivery is showing - DHL Express Germany.What shall...

User avatar by • Conversationalist
  • 119 Views
  • 11 replies
  • 0 kudos

buying bladed items

I am unable to to purchase a polesaw as it is a bladed item and I do not have a credit card only debit so am unable to verify my age. I rang Ebay and was told to contact the seller and get him to amend the ad or borrow someone's credit card. I contac...

Resolved! Proving my age without a credit card!

I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...

Item not received

Hi all, I need some advice, please regarding a watch that I bought a couple of days ago.I was in touch with a seller who had a watch for sale for £400, so I was asking a few questions about it, and they told me it had just come back from the dealer w...

User avatar by • Contributor
  • 728 Views
  • 23 replies
  • 0 kudos

Age restriction is there a way to actually complain?

Guess I'm another one caught out by the dumb needing a credit card to buy butterknives etc rubbish. Is there anywhere we can complain about this? Hoping the pressure may help change the policy but I guess this post is all I have. Ironically on delive...

Suspicious returns process? Or am I worrying over nothing?

Morning. I ordered something and requested collection since the address is in my city (a second hand electronics shop). I picked it up, took it home and noticed a problem with it, so I let the seller know by ebay message that I would raise a return. ...

Nectar Points and Ebay, things are changing

It looks like the relationship between Nectar and eBay is changing, as i've just had this email from Nectar "From the 1st of September, the way you collect and spend Nectar points with eBay is changing.You will no longer be able to collect or spend N...

User avatar by • Engager
  • 76860 Views
  • 101 replies
  • 16 kudos

DHL not collecting

For the 2nd time in a week I have used the DHL collect option when I have sold an item on Ebay. On both occasions DHL have failed to collect and I have had to pay DPD to come out. How do i get my money back for this failed courier charge? No links fo...

User avatar by • Contributor
  • 3044 Views
  • 47 replies
  • 1 kudos

Evri is destroying eBay

Absolutely sick of Evri, living that items have been delivered , five outstanding parcels never arrived and never will .Why oh why are eBay usuing them . I’ve started ordering more from Amazon now as Evri just doesn’t arrive. They have said parcel ha...

Default setting

Hi Can some one tell me how i set the item location default to UK only. Its driving me round the bend to keep changing it. Thanks

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