Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Resolved! Ebay EVRI delivery stole my parcel
I am a seller who has sold thousands of items through ebay over the years, Now since ebay has started issuing their own delivery qr codes, I thought I might as well use them as they're probably even safer. I sent my parcel with the automated EVRI del...
Resolved! Empty Envelope Received
Hello,Can someone give me some advice on how to proceed with this? I’ve just received this, an empty envelope with the side slit open. It should have contained a necklace. I would have thought that I should open an “Item not described” case but it do...
Anyone recieve their vouchers for buying on eBay live?
Hiya. Purchased something I otherwise wouldn't have for a tenner during an eBay live in order to try and get ahold of the two £25 vouchers on any purchase at or above £50, but I haven't recieved it yet. I know it states it can take up to two weeks, b...
Evri
Since 3rd September 2025 I've purchased 15 items on eBay.2 of these items have not arrived. 1 was damaged in transit. The other has "Simply Vanished".Both of these items were sent using Evri.eBay’s “Simple Delivery” seems to be anything but, with ove...
ORDER NOT RECEIVED
On the 26 September 2025, I bought extra large strong double wall cardboard box 10 pieces with order number 05-13635-08362 but when I realised the sizes were not what I wanted I immediately cancelled the order. On the 27th of September 2025, I ordere...
Not received purchase, can anyone please advise me about contacting customer support
I have not received purchase. can anyone tell me how to contact customer support please
Resolved! Is Evri killing Ebay?
There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...
Seem to be unable to leave feedback on some sellers
Basically when I go in to my purchases & try to leave feedback for items I've bought, some will allow me to leave a pos/neu/neg for the seller whereas other purchases don't allow that, instead wanting me to review the item itself. I had a terrible ex...
Resolved! No Click & Collect option when offers are accepted then autopaid
Hi all, when making an offer on an item that has the Click & Collect option, you get the warning window that if the offer is accepted, your default payment method is used to autopay for the said item, however, it will only show you your primary addre...
10-13259-33123
Item still not received order date 28-07-25
Resolved! Should seller wait a short while for response to their counter offer
I made an offer on an item at 12.13 today. The seller replied at12.19 with a counter offer. I clicked on their email ti respond and was taken to a page which stated I had refused their offer. On contacting the seller it seems they had sold to someone...
12 days for a refund to be instigated for a 100% inactive seller.
Ebay calls me on day 13 and I don't even give them chance to give me excuses. "At least you are getting your refund" is a disgraceful insult. I don't work here, I don't care any longer if ebay never realises the problem. Cue the apparent members of p...
Seller making excuses after purchase of a large electronic item about 18 kg listed buy it now!
. . .I bought in good faith a large electronic item yesterday listed "buy it now" for a given price and postage, and once I'd paid for it the seller first said "it's all packed ready for despatch" and then followed it up with assorted various excuses...
Buyer or seller needs to cancel?
Sold an item recently as collection only, just want rid so was only 99p. They paid then eventually got in contact. I passed on my address and number and we had a call and arranged for collection today. They called saying double checked measurements a...
Anything worth buying for £10 on Ebay Live?
Ebay selected my account for a special offer that if I spend at least £10 on Ebay Live then they will give me two £25 off £50 spend vouchers which seem to be valid on normal ebay listings. It's a good deal and I have an idea how I would use the two v...
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