Seller News: December 2025
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Forum Posts
Stolen Laptop and Ebay Buyer Protection
Hi All I was wondering if anyone out there can provide some guidance on what I think is going to become a painful experience with ebay. I recently bought a laptop off ebay. It arrived damaged so I opened a return case and accepted a partial refund fr...
Item undelivered, Seller did not respond, EBay did not refund and Negative feedback removed
I bought an item which was never delivered (Evri). I contacted the seller twice but they never replied. I contacted EBay who said they would investigate but I never heard from them. I contacted EBay again and they responded that they had rejected my ...
Resolved! Proving my age without a credit card!
I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...
offers
Today, I made an offer on an item that had been relisted...all because the seller was daft enough to misplace the item in the first place. When I went to make on offer on said item last year, he accepted the first of three options that eBay had provi...
just bought on eBay and I saw suddenly a “UK VAT added to price” for the first time is this correct
Hi, I just bought an item on eBay and I saw added to the final price before payment a "UK VAT added to price" to a value of 20%. I have never seen that before in more than 18 years on eBay. The seller is in UK and I am also in UK. Is this correct and...
Click and collect drop down at check out
High 5 to you all, I'm trying, in both sences. First to obtain in exchange for payment and secondly sellers trying my patience. Several sellers when messaged asure me that they offer inpost to the exact inpost parcel shop that I name, but the only cl...
Return Label
Hi,I have requested a return and the seller has said they have sent a return label. Where do I find this as I have had no emails and have checked all the message history and nothing is there. I have asked the seller to resend but all he says is he ha...
Resolved! Item only partially refunded - WHY?
I bought a very fragile, lightweight glass item, and was charged a lot {£4} for postage and packing.However, when it arrived, I was dismayed to see a feeble packing effort {Bent and torn} and the vintage item was in fragments inside and definitely ha...
Resolved! Fake leather product
I recently bought a braces set which was described as having parts being leather (identical products being sold elsewhere described as genuine 'cowleather' [sic] and the braces came with a leaflet which also included the description 'cowleather'). Ho...
age verification
Has anyone managed to get past the age verification issue at the moment.I am trying to buy a canteen of cutlery. I need to verify my age with a credit card.I go to the verification page and get an error and am told to contact customer support. I have...
Delivery times and dates
Ebay may have issued guidance on delivery times but it is just rubbish. The way its worded it gives the seller an easy get out. I bought an item which I needed fairly quickly and bought it on the basis that stated delivery was 3-5 days and it was in ...
New scam on eBay
I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...
Resolved! No Click & Collect option when offers are accepted then autopaid
Hi all, when making an offer on an item that has the Click & Collect option, you get the warning window that if the offer is accepted, your default payment method is used to autopay for the said item, however, it will only show you your primary addre...
Does this feel dodgy to you?
Hi there, Bought a PS5 on here following a lovely ebay voucher. Bought on the 28th Dec. Simple purchase system. Royal mail tracking created. Tracking shows the sender is dispatching the item the same night. But no update since then that it's been pos...
Resolved! Seller partially refunded without communication – want to return remaining item as well
Hello,I would appreciate some advice on how to proceed with this situation.I ordered three whisky miniatures, but only one item was delivered. I contacted the seller multiple times to ask whether the items were shipped as a multi-box, but I did not r...
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