Seller News: July 2025
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Forum Posts
Account not working
I recently ordered three items and only one arrived. I messaged the seller and yesterday, ebay emailed me with their reply. But I can't reply to the seller's message! Every time I follow the link in the email, I get the error message above. Also, my ...
Resolved! Proving my age without a credit card!
I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...
Phone number for Ebay
Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.
Sellers listings accepted returns however…
I purchased a bag on Tuesday and the seller sent the same day by special delivery, which was a more expensive postage option than I paid for. (I didn’t ask her to do this) the bag arrived yesterday and it was as described however slightly smaller tha...
Seller said postage but then wouldn’t post?
I purchased an item for nearly £300 the seller has postage available on the description. Once purchased he then said collection only. After multiple days of him attempting to tell us when he would be available to collect /not replying/saying late at ...
Returned Item Returned To Me
Hi All. I purchased a 'Pandora' bracelet on 30-07. When it arrived I realised that it was not the genuine article so I initiated an 'item didn't match the description' return.I sent it back to the seller on 07-08 & received my refund no problem.Today...
When will my funds be available
now past 9 still havent received my funds, but ive received it for a different order when will my funds come
Is it just me or Yodel too slow ?
Past few item I bought which the seller used Yodel to deliver has been very slow. Even the day after the package has been picked up from the collection point/store the tracking doesn't give definite day of delivery. Sometimes it just says "We have it...
Return for defective item outside 30 day window
I bought a wok on the 18th of June and it arrived on the 27th of June from China for around £53. It was a gift for family and they started using it a few days ago to steam food. It has rust on the inside coating and also some of the coating wasn't sm...
EVRI stating delivered when it wasn't and then backdating their tracking
Purchased on 30th June where the seller used EVRI, opened a case for non delivery on 9th July. eBay put on extended hold until the 20th. In the meantime EVRI tracking stopped on the 11th stating it was at the delivery depot, it stayed that way until ...
Resolved! Grass is Greener for a Buyer.
I am very unhappy with Ebay now. Every time I want to sign in , I have to verify myself in one of three ways (Text, Call, Email ), despite having provided Nat. Ins number , Trusted device, & Driving License. So,after 21 years thought I'd have a peek ...
Resolved! Ebay EVRI delivery stole my parcel
I am a seller who has sold thousands of items through ebay over the years, Now since ebay has started issuing their own delivery qr codes, I thought I might as well use them as they're probably even safer. I sent my parcel with the automated EVRI del...
Search - is anyone else finding it as useless as me?
In the past few months I have found the search function to become nearly useless. I often search for specific computer hardware components, I usually use the exact model number, brand name, memory size etc in the search. An example would be "NVIDIA R...
How to get the money back if the seller no longer wants to sell your product at the auction price
If the seller does not want to send you the paid product, what can we do to get our money back?
Tracked returns
Morning all. May I please double-check on the issue of returning items? I bought 6 separate items which were sent in one package - 5kg of books with a single layer of bubble wrap in a plastic envelope have not survived RM delivery... no surprises the...
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