Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Forum Posts
Return case put on hold
Purchased an item (jacket) from an EU based seller via eBay.co.uk Package was shipped quicklyPackage was delivered a few days later. On opening the package, it was quite obvious that the seller had sent me the wrong item.seller sent me a jacket but w...
Returned item after 30 days, ebay wont allow refund
I brought a 900 pound oven online. It was faulty and the gas didn't work. We didn't have it fitted until after the 30 day money back guarantee. Seller agreed to accept return and arranged collection, oven collected and seller tried to refund. Ebay ar...
Missing postage and cancelling query?
An item I bought went missing. Eventually I received card from Royal Mail saying not enough postage paid. Seller wants me to cancel query I’ve raised on this order with eBay, then he will refund postage so I can pay Royal Mail. is there another way t...
My First Simple Delivery Experience - Ebay Hiding the Courier from the Buyer
As a buyer I made my first ebay purchase where the listing used Simple Delivery. I was able to choose from 'Standard Tracked' or 'Express Tracked' but the courier was hidden from me. I only knew what courier the seller would use when they uploaded th...
Resolved! Is Evri killing Ebay?
There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...
Resolved! Selling Policy...waste of time ?
As I am currently experiencing a problem with Evri, whose driver refuses to deliver to my home. (rural but ALL other couriers have no problem), I always make sure anyone I buy from wont ship using them.I felt that with the new seller rules I could be...
Stopping sellers using Evri
I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...
Resolved! Question about returns, need advice.
Hiya all, just after a little clarification regarding a return. My daughter is at uni & lost her airpods, she has autism & needs music to get thru the day so I bought her some from eBay, seller seemed nice & went above & beyond to post them straight ...
Help! - No Click & Collect barcode received, even though item has been delivered to C&C location.
Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...
scam book sale .....they have taken my money.....and say they have used a company called aquilline
there is a scam company called aquilline who are taking e byers money and NOT DELIVERING THE GOODS....they say they have delivered them ...... in my case through the letter box on a Sunday......we were in all day......NO DELIVERY........I know the eb...
Proof of age. Neither my husband nor I own a credit card
Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz
Click and Collect
Anyone know why ebay is still offering Jet petrol stations on Click and Collect? They don't accept parcels anymore. Always used argos previously without any problems. Jet refused to accept delivery so evri dumped parcel at house next door to petrol s...
How many buyers are aware of the new Ebay Fees starting on 4th February?
I'm a private seller and earlier this year received a notification about the introduction of new 'Buyer Protection' fees. I'm also an Ebay buyer (most feedback is for purchases) but have not received ANY warning of the new charges as one. Presumably,...
Will VAT be added to items for sale in Italy when bought in UK?
I am seeing an item for sale in Italy. The price is about £129 including shipping (£22).Will VAT be added on checkout? Or when the item arrives in the depot? Or buying from EU countries on eBay have already VAT inclusive in the price shown on the lis...
VAT charged on purchase price?
I've just purchased a second hand loft ladder, from a private seller in a town near me (so collecting it personally) in the same country (England), and I've been charged 20% VAT. My assumption is this is an error as VAT was not mentioned in the listi...
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