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Seller News: October 2025

Read the latest updates to streamline your selling experience.

Weekly Chat with the eBay Community Team

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

User avatar by • Engager
  • 56071 Views
  • 228 replies
  • 34 kudos

DHL is not delivering the item arrived in their delivery depot

The tracking shows the item has arrived in the local DHL depot almost 10 days ago, but they are not delivering the good, and everyday the tracking appears as the item scanned in the delivery depot as "arrived in the depot". The seller is in England a...

Refused a refund

I bought a new pair of trainers from a new ebayer (UK) unfortunately they don't fit and I requested a refund. Seller is refusing a refund and has closed the request. Their listing didn't say that they don't accept returns. They wouldn't tell me wheth...

New scam on eBay

I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...

User avatar by • Contributor
  • 581 Views
  • 8 replies
  • 1 kudos

Counterfeit Dyson

Bought a Dyson Airstrait for my step-daughter, on 14th August, She and her husband came to visit from Botswana at the end of September. The item didn't work when opened. The seller is no longer on ebay! Ebay refused to refund as it was outside their ...

User avatar by • Member
  • 70 Views
  • 2 replies
  • 0 kudos

Anyone recieve their vouchers for buying on eBay live?

Hiya. Purchased something I otherwise wouldn't have for a tenner during an eBay live in order to try and get ahold of the two £25 vouchers on any purchase at or above £50, but I haven't recieved it yet. I know it states it can take up to two weeks, b...

User avatar by • Contributor
  • 316 Views
  • 14 replies
  • 0 kudos

Have to wait 40 days for a refund

On the 26th of September I ordered a Samsung tablet from a troll "seller" that never sent it and after my communications went unanswered I cancelled the order a few days later and the troll "seller" accepted the cancellation. Unfortunately the cancel...

Return, seller sending prepaid envelope.

I bought some electronic components that were out of spec so asked for a return. Fake components are common on here. Ebay said that the seller was sending a return label but I didn't see it so I contacted the seller who then told me they had sent me ...

Nutripaw dog allergy tablets

Just a heads up to dog owners who use nutripaw dog tablets 120 tablets from the company should cost about £35 and they do not sell on eBay or any other platforms so the huge amounts of sellers offering them for between £10 and £15 they are all fake a...

User avatar by • Member
  • 558 Views
  • 1 replies
  • 2 kudos

Resolved! Buyer or seller needs to cancel?

Sold an item recently as collection only, just want rid so was only 99p. They paid then eventually got in contact. I passed on my address and number and we had a call and arranged for collection today. They called saying double checked measurements a...

Lost items

So, I don't use eBay alot, but buy the odd item and usually all good and have a fairly decent experience with buying items.I've bought 3 items this month. 2 haven't turned up and a £3000 emtb I've just bought, the seller is ignoring requests for thei...

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