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Forum Posts

Click and Collect

Anyone know why ebay is still offering Jet petrol stations on Click and Collect? They don't accept parcels anymore. Always used argos previously without any problems. Jet refused to accept delivery so evri dumped parcel at house next door to petrol s...

A weird thing happened on the way to the checkout...

I haven't got a great memory but I suspect this has happened 2-3 times in the last few months? I bookmark / favourite an item which I may consider buying at some point in future.Some weeks later I notice that item is out of stock.I search on the same...

How do I contact eBay Cust Service?

A seller found a way to wangle the return process so that they 1/ get the item back and 2/ keep the money, and the return is eBay closed, can't contact ebay about the case, and can't appeal.Can someone show me the webpage that shows how I can phone e...

User avatar by Conversationalist
  • 248 Views
  • 7 replies
  • 0 kudos

Resolved! Simple delivery: priority service is neeeded.

I send PERISHABLE items and the simple delivery does not give me an option to send first class or use a priority postal service. It forces me to use the 48 hour service! This is not acceptable as royal Mail's own rules say perishable goods should be ...

Returned item after 30 days, ebay wont allow refund

I brought a 900 pound oven online. It was faulty and the gas didn't work. We didn't have it fitted until after the 30 day money back guarantee. Seller agreed to accept return and arranged collection, oven collected and seller tried to refund. Ebay ar...

Return case put on hold

Purchased an item (jacket) from an EU based seller via eBay.co.uk Package was shipped quicklyPackage was delivered a few days later. On opening the package, it was quite obvious that the seller had sent me the wrong item.seller sent me a jacket but w...

User avatar by Contributor
  • 471 Views
  • 11 replies
  • 0 kudos

Missing postage and cancelling query?

An item I bought went missing. Eventually I received card from Royal Mail saying not enough postage paid. Seller wants me to cancel query I’ve raised on this order with eBay, then he will refund postage so I can pay Royal Mail. is there another way t...

Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

User avatar by Contributor
  • 51381 Views
  • 139 replies
  • 22 kudos

Resolved! Selling Policy...waste of time ?

As I am currently experiencing a problem with Evri, whose driver refuses to deliver to my home. (rural but ALL other couriers have no problem), I always make sure anyone I buy from wont ship using them.I felt that with the new seller rules I could be...

Stopping sellers using Evri

I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...

Help! - No Click & Collect barcode received, even though item has been delivered to C&C location.

Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...