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Seller News: December 2025

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New scam on eBay

I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...

User avatar by • Contributor
  • 6398 Views
  • 47 replies
  • 3 kudos

Avoiding a scam

A couple of months ago I brought a camera on eBay, but I ignored the golden rule: 'If it seems to be too good to be true, it probably is'. In my defends this was a relatively old camera (released in 2019) and I assumed that it was being sold off ahea...

Resolved! Help me please

I bought hair on ebay,the seller said the hair is pack of 3 then said 90strand thinking it pack of three, i paid and she said i just paid for one not three, so i said to her she didnt explain well that i want to return and get my money back, but she ...

cancelling a cancellation

Hey everyone,I bought a Razer BlackShark Pro gaming headset, but after not hearing from the seller for two days, I thought they weren’t going to ship it, so I sent a cancellation request.Now the seller replied (after 2 days) saying I should cancel th...

User avatar by • Contributor
  • 171 Views
  • 4 replies
  • 0 kudos

Resolved! Fake item and yet eBay reject my claim for Buyer Protection

I bought a softshell jacket from a seller in Spain. The item is listed as being from a noted, premium outdoor brand. The jacket I received was a poor quality fake, no question. I contacted the seller, who denied this was the case. What's more, despit...

Age restriction is there a way to actually complain?

Guess I'm another one caught out by the dumb needing a credit card to buy butterknives etc rubbish. Is there anywhere we can complain about this? Hoping the pressure may help change the policy but I guess this post is all I have. Ironically on delive...

missing item and no live chat

I bought an item on 31st Dec, delivery email says it is due next week but the item is not showing up in my recent purchases.When I put the item into the Ebay search bar it comes up but there is no mention of VIEW ORDER details.I paid via paypal, and ...

User avatar by • Contributor
  • 34 Views
  • 1 replies
  • 0 kudos

Rise in unscrupulous sellers

Having been a member of eBay for 24yrs in a few weeks, I am shocked at the dramatic rise in unscrupulous sellers on the platform, never have I had to return so many times than over the last year. Items that don't match the description, items damaged,...

seller cancelled auction

just won an auction, then told the seller has cancelled the auction because the "new" item is damaged or out of stock, this allowed behaviour by ebay makes ebay look stupid, they lose all credibility as an auction site, will not use again.

Resolved! No Click & Collect option when offers are accepted then autopaid

Hi all, when making an offer on an item that has the Click & Collect option, you get the warning window that if the offer is accepted, your default payment method is used to autopay for the said item, however, it will only show you your primary addre...

User avatar by • Contributor
  • 6566 Views
  • 50 replies
  • 4 kudos

VAT?

I live in the U.K. I purchase from eBay UK. I have my items posted to my U.K. address. It seems I am being charged VAT on my purchases - is this correct? Many thanks.

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