Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Braun shaver head

I ordered a Braun shaver head on the 05-04-2025 and it’s faulty. I went online to return it, i took a couple of photos as requested but then the page just disappeared so I don’t know how to go about returning it.

Appeal a decision

I placed an order on 16th February, however the item arrived damaged. I contacted the seller & sent photographic evidence. The seller said they could either send me a refund or a replacement. It is now 25th April and I have not received either despit...

User avatar by Contributor
  • 78 Views
  • 4 replies
  • 0 kudos

Seller Violation on winning bid

I have sent 3 request to ebay, The first was 24 days ago, about a seller demanding payment immediately. After I won the bidding he cancelled the bid stating I had requested the cancellation. I did not. No one has responded despite the 3rd request bei...

vat invoice

where is the vat invoice? I cannot find it within the ebay system I have looked at order details...!!

Resolved! Exposing bad sellers (redacted names)

Hi,Please can I get some people views on rude sellers & also the notion of why the seller is heavily protected from criticism. I've had recent bad experience in which I attempted to buy 2 items, these items were actually sold to me & the payment went...

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Item photos?

Just where do buyers stand when it comes to buying an item that you specifically want?....in this instance books with specific covers...am tired of seeing this message under the item description - "Please note, the image is for illustrative purposes ...

eBay on BBC Rip off Britain this morning

Make a note of the date this was posted if watching BBC Rip off Britain on catch up. Will say 1st. Don`t shoot the messenger. Just passing on what the BBC says with regards consumer rights. The last story is about authenticity guarantees and your rig...

Return Postage for Mis-sold Item?

Hi. Looking for some advice, as eBay seems to suggest one thing in the Buyer Protection terms, then applies a different rule in reality. My understanding is that if I receive an item that doesn't match the description, the seller opens a return reque...

Resolved! Requesting a refund and HELP on eBay has become an AI nightmare for the buyer

What is going on with eBay? I used to press a button or two to get help resolve an issue and now I am being taken all around the houses. Every link for requested help returns me to the link I just tried and failed with. Where are the people of eBay- ...

User avatar by Contributor
  • 1423 Views
  • 17 replies
  • 0 kudos

Seller

very bad seller, don't buy from them, i bought an air fryer from them, when i started using it the digital display started playing up after 2 months of usage, then 2 months later, the door handle fell off, i contacted them they said if i paid for the...

Buyer Protection Fees who pays them?

I know there are lots of discussions about the new Buyer Protection Fees and no selling fees for private sellers. I am a private seller, so am happy to sell with no fees. But, BIG BUT! I am having the buyer protection Fee removed from my sale!. So I ...

User avatar by Engager
  • 2641 Views
  • 33 replies
  • 8 kudos