Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
VAT invoice
I cannot seem to find the VAT receipts for my recent orders. I have gone to purchase history but there is no invoice option when I click on more actions Does anyone know what I need to do ?
Base item price shown to me is much higher than actual base price set by the seller
I'm located in the EU in Austria and wanted to buy an item from a seller in the UK. I'm using the UK ebay website, so I should see all the original prices in pounds. The seller has confirmed to me that the item has been listed for 70 pounds plus free...
Insane logo
And I read this how?! Why plaster ebay all over something? I know I'm on ebay!!!!! I don't need to be told 20 times!
Return case put on hold
Purchased an item (jacket) from an EU based seller via eBay.co.uk Package was shipped quicklyPackage was delivered a few days later. On opening the package, it was quite obvious that the seller had sent me the wrong item.seller sent me a jacket but w...
"Get £10.00 off when you purchase in our app!" discount
Hey, I keep getting a popup saying 'Get £10.00 off when you purchase in our app!' saying it expired in 5 days. it doesn't give a voucher code so how do i get this discount to apply to my app order?Open the camera app on your phoneScan this code with ...
Ebay sellers or buyers not bothering to leave feedback! A recurring issue!
I have been using Ebay for more than 20 years now - often buying and sometimes selling on the platform - usually things like records, CDs, DVDs, books, and very occasionally other household items (but rarely).However, my main issue of discontent is o...
Not Happy with Greedy Ebay
So Disgusted By EBAYSo Disgusted By EBAY. You SHOULD BE ASHAMED!Ebay in their Greed has now decided to charge Buyers " Buyer Protection " This means that the price the seller is offering to buyers has 5% buyers protection fee added by ebay. This fee ...
How do I contact eBay Cust Service?
A seller found a way to wangle the return process so that they 1/ get the item back and 2/ keep the money, and the return is eBay closed, can't contact ebay about the case, and can't appeal.Can someone show me the webpage that shows how I can phone e...
Samsung S7 arrived damaged seller will not accept responsibility for poor pagage, face smashed
Samsung arrived today face smashed not usable seller says not his fault, no bubble wrap. not done correctly, Evri say not their responsibility, I have paid £120 for something that is unusable this is not my fault, please step in, I have bee a custome...
Using PayPal credit
I purchased an item for £145 using PayPal credit, the payment was paid to the seller.unfortunately it was faulty so the seller refunded back to PayPal credit and it says on my account refunded.Ive got my monthly bill through and the £145 item refund ...
Watch List - March 2025 failures!
What's going on with the Watch List functions... yet again. 1. The top banner has been removed on item pages, so now you have this stupid 'heart' symbol, that fails to tell you on which list the item is saved to; a complete retrograde step in user fu...
My First Simple Delivery Experience - Ebay Hiding the Courier from the Buyer
As a buyer I made my first ebay purchase where the listing used Simple Delivery. I was able to choose from 'Standard Tracked' or 'Express Tracked' but the courier was hidden from me. I only knew what courier the seller would use when they uploaded th...
Resolved! Shark air filter return .
Hi all . I hope I can get some advice from the community .I bought a shark air filter for £199. I wanted it new so bought new and not refurbished . Worked fine for 3 weeks and then performance started to deteriorate. I followed all the guidance on sh...
Resolved! What does the number mean next to your eBay name?
Hi All, After a lot of recent eBay changes, we're now struggling to find out what the number next to a seller's eBay name actually mean. We used to think it was total sales, or total number of positive feedback in the last 12 months, but the numbers ...
Ebay using Personal Data to train AI - Privacy policy
In case you are not aware this is now happening. There is an excellent thread here https://community.ebay.co.uk/t5/Seller-Central/Ebay-using-Personal-Data-to-train-AI-Privacy-Policy/m-p/7842787#M730583 This may or may not be of concern to you but mos...
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