Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
I'm 53, disabled, no C.C. to verify age and likely wouldn't qualify for one. Had Ebay account 22yrs.
Hi all, as per title, I'm 53, I'm disabled and on disability benefits so I likely wouldn't qualify for a credit card even if I wanted one as I'm not working. I've had an Ebay account since 2003. I now can't buy any bladed tools due to some new U.K. l...
Cannot make an offer on items in the USA!
I have tried twice now to make offers on items in the USA. On both occasions I used one of the pre arranged offer amounts in the offer popup. On both occasions I received a red banner (attached photo) stating that the item cannot be sent to the UK de...
Help! - No Click & Collect barcode received, even though item has been delivered to C&C location.
Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...
Phone number for Ebay
Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.
Resolved! Cartridge labelled Pokémon FireRed (Japanese) boots into Pokémon Ruby (Japanese)
Hello eBay Community, I purchased a Game Boy Advance cartridge from Japan listed as "Pokemon Fire Red GameBoy Advance Japan." The cartridge shell is labelled with Pokémon FireRed (Japanese) artwork, but when I insert into a console the game boots to ...
Resolved! Seller refused return parcel and asks for personal data
Hi everyone, I bought a bag on eBay that turned out to be not authentic. I already sent the item back, and the eBay status shows “Return complete”, so the return is officially closed. According to Royal Mail tracking, the package was delivered to the...
eBay Return — Seller Refused Parcel
Hi everyone,I returned an eBay item that was not as described using the eBay-provided shipping label. Royal Mail shows the seller refused to accept the parcel, so it’s being returned to me, eBay shows delivered to the seller. eBay said they will wait...
Adidas Adizero Adios Pro 4: Different shoe sizes but authenicated by ebay
I bought a pair of shoes from eBay, and this was authenticated by eBay. Upon receipt, I took it for a 10km run and noticed tightness in the left shoe, which developed blisters. After checking, I realised that the size tag was cut off and it was a dif...
Return of Large Tape Recorder?
I won a fairly large reel–to–reel tape recorder last weekend in a standard auction–style listing, and it certainly wasn't cheap because there'd been a lousy bid–war on it and it went well into three figures! . . . Yesterday morning I was woken up by ...
Stopping sellers using Evri
I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...
Can I block messages from a seller?
Two months ago I tried to buy something, didn't get it, and so left negative feedback. Since then, the seller has been continually sending messages asking me to remove the feedback. Though the content of the messages is benign, having them sent to me...
Buyer protection help 388762514725
Hi. Before i buy does this look ok and is it covered by ebay money back guarentee. Thank you
Very slow delivery times since the changes on Feb 4th.
Anyone else noticing this?...before the changes were brought in i'd order something and it would be on my doorstep within 2-5 days max...now seem to be waiting well over a week for pretty much everything. Are sellers thinking "soddit,if i've got to w...
Hi yes me, I purchased a item
I purchased a item not as described I sent a message to the seller supposed to collect and now he’s just ignoring me and not responding to my messages.
Proof of age. Neither my husband nor I own a credit card
Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz
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