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Seller News: July 2025

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Advice on seller

Hello, I’m hoping someone can offer me some help won an item on the 21st of July item arrived yesterday badly damaged, contacted the seller who couldn’t understand why the item was so damaged, I then opened a return on eBay added pictures and was giv...

Unable to place bids without phone verification

I've tried to place bids on two items today, but every time I click "Submit Offer," it prompts me for phone verification. I must say, it's quite annoying — is this a new requirement? I've never encountered it beforeThanks in advance for any help

"Buyer protection fee"? I don't think so. What a scam!

Was just about to purchase an item when I noticed a ~£3 "buyer protection fee". What an absolute scam. As a buyer, I absolutely refuse to pay eBay for the privilege of bare minimum customer service. Foisting hidden fees and extra charges onto buyers ...

Packing / invoice slips ???

Hi - New Simple delivery - ok so where is the packing slip gone?I see the invoice slip - but no packing slip - i now have to message the buyer with the comments i used to have set up on my packing slips - why has this been take away on simple deliver...

Very slow delivery times since the changes on Feb 4th.

Anyone else noticing this?...before the changes were brought in i'd order something and it would be on my doorstep within 2-5 days max...now seem to be waiting well over a week for pretty much everything. Are sellers thinking "soddit,if i've got to w...

Being banned

I opened a business account and gave all my credit and debit cards and e mail.I did not buy or sell as the following day I was suspended. I cannot find out why other than its part of ebay policy to suspend indefinetely without telling one why?

User avatar by • Contributor
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Ebay abuse of Buyers, and always remove feeback when asked.

I bought goods from a seller at 9:30 at night and cancelled within 2 minutes due to an error. They responded and refused the cancellation and claimed the goods were already dispatched. Their claim, which clearly was untrue, was shown to be untrue whe...

Item not received

On Summary Evri states parcel delivered 29-6-2025 to my address Not true .I found Seller very helpful .as it was a Charity I informed them I don't want a refund .I was interested to find out, what would be the outcome ,so I got Ebay involvedOn 24-7-2...

Buyer protection from disruptive sellers or scammers

Recently I have purchased furniture and on both situations I have had to fight hard to get my money back. As per normal you are the winning bidder and you contact the seller, you receive no contact back, after three days of trying I will request a re...

'promote It ' key inadvertently pressed

Hello folks, A bit of a question to other private sellers ,has anyone else inadvertently pressed the pale blue ' promote it' key that is above all their active listings? I'm a bit paranoid about this now as a number of my listings seem to have upgrad...

User avatar by • Contributor
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  • 2 replies
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Getting a bit sick of this over charged postage.

The last few months I've been buying from ebay quite frequenty. On some small items I've bought the postage has been set on the listing at £3.20 (Second Class Small Parcel). When the items arrive they have been sent as a Large Letter for £0.96p. I do...

User avatar by • Conversationalist
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  • 337 replies
  • 36 kudos

Item is not as described

Received not as described item but I have opened a return request changed my mind before I have received the item. I have done this since the seller is a scammer as he listed the same images on multiple accounts. The seller has accepted the return, b...

User avatar by • Contributor
  • 172 Views
  • 12 replies
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