Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Phone number for Ebay
Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.
Incorrectly charged shipping after Best Offer?
HiI made a few offers to the same seller that was selling some motorcycle parts. They accepted all of my offers, and as they’re only 30 mins away from me I had selected Free Collection on all of the offers I made I’ve been charged automatically, and ...
Feedback
Feedback. Asked today to leave feedback for an item I bought. The page has changed! The choice of neg, neutral and pos remains the same but now I am being asked to leave comment. No comment no option to post the feedback. I have better things to do w...
smell
I bought an item of clothing which smells. The seller will not respond to my message and eBay say the seller doesn't accept returns. Should I pay £50 for something which smells? Surely a seller cannot refuse a return in these circumstances? I cannot ...
Anything worth buying for £10 on Ebay Live?
Ebay selected my account for a special offer that if I spend at least £10 on Ebay Live then they will give me two £25 off £50 spend vouchers which seem to be valid on normal ebay listings. It's a good deal and I have an idea how I would use the two v...
Seller shipped the item but i have not recieved it orderId=26-13545-78346 purchaseOrderId=26-1354-57
Team, Seller has shipped the item but i have not received it and seller mentioned that the item is lost in transit and i should seek refund from ebay when i clicked on return item seller has rejected the claim and is telling that i should click on "I...
Resolved! Refusing refund
I sell myself on ebay but not sure what will happen now i have a customer / buyer issue myself - A business seller if refusing to accept a valid return - ebay's own return label was under weight so had to contact them they said they would message the...
Items marked as despatched but not delivered
Some of my sold items are often marked as despatched but not delivered. Never had a complaint about non delivery until yesterday when buyer reported non delivery. I’m not saying buyer is lying but it seems too easy to me for buyer to get a refund in ...
Why is ebay gone so wrong
I hadn’t used eBay for years, but a few weeks ago I decided to have a clear-out and sell a few things. Honestly, I’m starting to regret that decision. Even signing back up was a nightmare — it took over a week just to get verified. This is 2025, not ...
Page layout
When I enter a search for any product I no longer get results laid out in the gallery view. In fact I don't get results that I can see at all.Not sure what's changed but I'm unable to change it back.Is this a setting I'm missing?
Double tax on purchases by overseas buyers?
Hi Everyone,I recently purchased an item from the UK and was surprised to see 2 lots of TAX applied. Can anyone tell me what the first lot of tax is for? Not a great amount but it's bad enough with the s%&t Oz dollar to sterling to have to pay double...
RM tracking says delivered, but item not found and delivery instuctions not followed
I bought an item from a seller in the USA. They used eBay's international shipping. Tracking worked well and item arrived in UK to be handed to Royal Mail(RM) for delivery. I was out of the country so when I received tracking information from the RM ...
Concerned about seller ignoring cancellation request
I recently bought an item, and evri supposedly lost it in the post. 2 weeks went by, I'd opened a claim on ebay and it was on pause for 10 days. I got paranoid and orderd a replacement item (from Japan, $36 shipping AND $32.20 VAT) on Monday. Tuesday...
Won 3 items but cannot pay for them as they have vanished???
Put an offer in on 3 separate items from the same seller yesterday evening ,all 3 offers were accepted(had emails saying offers had been accepted) but the bizarre thing is they have vanished and I cannot find them anywhere in order to pay for them.I ...
Help! - No Click & Collect barcode received, even though item has been delivered to C&C location.
Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...
Featured Posts
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