eBay Help
Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

EBay

I need to speak to someone in person on the phone

Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

User avatar by • Contributor
  • 50802 Views
  • 127 replies
  • 21 kudos

Possible chargeback for ebay purchase

Hi, I bought multiple items from one seller and when the package arrived I just looked briefly inside and it seems all the stuff was there and nicely packed. When I actually got to unpacking, it turned out one item was missing. I contacted the seller...

Item is not available in your location

Hey eBay You broke your system somehow, I can’t buy hardly any electronic components from any seller, guess your restricted item bot or algorithm flags up the listings somehow, I’m just a hobbyist trying to buy a few diodes. come on eBay get it sorte...

Complain

I was disappointed to ebay ,I cancey bid 3 days before its closed,however,ebay still processed my order, I call my bank to dispute the charges.

Calor gas

Hi I ordered a bottle of calor gas and paid forty nine pound ninety nine pence it gave me a number and told me to pick it up but I don’t where to pick it up from can you please let me know ASAP thank you

returns

Hi, i have opened a case for a return, the seller accepted it and has given me an address in china that does not exist

User avatar by • Contributor
  • 122 Views
  • 4 replies
  • 0 kudos

SIMPLE DELIVERY - RETURN ITEM NOT AS DESCRIBED

Hello all, just thought I would share this to see if anyone else has the same concerns. I collect vintage toys and mainly buy from ebay, but also sell items no longer wanted, so I am speaking as both a seller and buyer. This week I purchased a ‘mint’...

User avatar by • Engager
  • 131 Views
  • 4 replies
  • 0 kudos

business accountitem sold with private postcode

I purchased an item on 13th May (cancelled order swiftly) showing a wa3 business postcodeThe item, claimed to belong to his late mother, was sold from a private postcode via a business account.Even though I had notified seller I wanted to cancel the ...

Feedback

Feedback. Asked today to leave feedback for an item I bought. The page has changed! The choice of neg, neutral and pos remains the same but now I am being asked to leave comment. No comment no option to post the feedback. I have better things to do w...

Seller refusing to refund.

I returned a new jacket to a Business seller as colour not as described. Seller has received item, but alleges that I have caused damage (ink marks?) and refuses to issue refund (£40 plus £3.68 return postage) I have NOT caused any damage to this jac...

Got buying related questions? Start here:

Featured Posts

Top