Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Anything worth buying for £10 on Ebay Live?
Ebay selected my account for a special offer that if I spend at least £10 on Ebay Live then they will give me two £25 off £50 spend vouchers which seem to be valid on normal ebay listings. It's a good deal and I have an idea how I would use the two v...
Seller shipped the item but i have not recieved it orderId=26-13545-78346 purchaseOrderId=26-1354-57
Team, Seller has shipped the item but i have not received it and seller mentioned that the item is lost in transit and i should seek refund from ebay when i clicked on return item seller has rejected the claim and is telling that i should click on "I...
Resolved! Refusing refund
I sell myself on ebay but not sure what will happen now i have a customer / buyer issue myself - A business seller if refusing to accept a valid return - ebay's own return label was under weight so had to contact them they said they would message the...
Phone number for Ebay
Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.
Items marked as despatched but not delivered
Some of my sold items are often marked as despatched but not delivered. Never had a complaint about non delivery until yesterday when buyer reported non delivery. I’m not saying buyer is lying but it seems too easy to me for buyer to get a refund in ...
Why is ebay gone so wrong
I hadn’t used eBay for years, but a few weeks ago I decided to have a clear-out and sell a few things. Honestly, I’m starting to regret that decision. Even signing back up was a nightmare — it took over a week just to get verified. This is 2025, not ...
Page layout
When I enter a search for any product I no longer get results laid out in the gallery view. In fact I don't get results that I can see at all.Not sure what's changed but I'm unable to change it back.Is this a setting I'm missing?
Double tax on purchases by overseas buyers?
Hi Everyone,I recently purchased an item from the UK and was surprised to see 2 lots of TAX applied. Can anyone tell me what the first lot of tax is for? Not a great amount but it's bad enough with the s%&t Oz dollar to sterling to have to pay double...
RM tracking says delivered, but item not found and delivery instuctions not followed
I bought an item from a seller in the USA. They used eBay's international shipping. Tracking worked well and item arrived in UK to be handed to Royal Mail(RM) for delivery. I was out of the country so when I received tracking information from the RM ...
Concerned about seller ignoring cancellation request
I recently bought an item, and evri supposedly lost it in the post. 2 weeks went by, I'd opened a claim on ebay and it was on pause for 10 days. I got paranoid and orderd a replacement item (from Japan, $36 shipping AND $32.20 VAT) on Monday. Tuesday...
smell
I bought an item of clothing which smells. The seller will not respond to my message and eBay say the seller doesn't accept returns. Should I pay £50 for something which smells? Surely a seller cannot refuse a return in these circumstances? I cannot ...
Won 3 items but cannot pay for them as they have vanished???
Put an offer in on 3 separate items from the same seller yesterday evening ,all 3 offers were accepted(had emails saying offers had been accepted) but the bizarre thing is they have vanished and I cannot find them anywhere in order to pay for them.I ...
Help! - No Click & Collect barcode received, even though item has been delivered to C&C location.
Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...
Required bits missing, no refund seller
Hello,I recently purchased a used carbon fibre heat shield for my motorcycle from a private seller on eBay. The seller does state that they do not offer refunds, which i normally totally understand and respect.However, on this occasion, since my orde...
age verification...
bonkers cant even buy a hole saw..dont have a credit card..god knows how many years ive been a member..over 3000 100% pos feed back...what the hell coud i do with a 2 inch hole saw that cant be done with a glass bottle from any supermarket....absolut...
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