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Seller News: August 2025

Get the latest updates for stronger protections and smoother selling.

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"Buyer protection fee"? I don't think so. What a scam!

Was just about to purchase an item when I noticed a ~£3 "buyer protection fee". What an absolute scam. As a buyer, I absolutely refuse to pay eBay for the privilege of bare minimum customer service. Foisting hidden fees and extra charges onto buyers ...

Apple watch

Bought an Apple Watch, asked before purchase if the Activasion lock had been removed told that it had been done , Description in big bold letters said next day delivery, Three days later I contacted seller who apologised and said they sent it out nor...

Banging my head against a brick wall

Hi all . Has anyone ever encountered this problem?To have an EBay account you have to be 18 years or older. So I’ve had an EBay account since about 2011 and I’m nearing retirement.So I’ve been buying old woodworking tools, chisels, saws, all sorts. R...

How do you know when you have actually claimed a bidded item?

excuse the dumb question but I have had several bidded items cancelled despite paying them in advance, the sellers each asked me for proof of payment despite bidding on them. one item imparticular is quite rare and im very interested in it, i know my...

User avatar by • Contributor
  • 223 Views
  • 7 replies
  • 0 kudos

What has RUINED eBay for you and how would you improve it?

I believe that eBay has been RUINED by the current management/Developers, I have been on eBay for over twenty years, I used to buy every month but now the risk just seems too high. The first thing that MUST be fixed is to respect customers choices in...

User avatar by • Engager
  • 4679 Views
  • 47 replies
  • 31 kudos

Resolved! Chairs Recalled but I Cannot Message Seller

Hi I bought 4 plastic chairs from a seller in November 2024. I have received an email from Ebay to say that the products have been recalled as not fire safe and not to use them. I have tried to message the seller as it says in the email, but the mess...

User avatar by • Contributor
  • 41 Views
  • 3 replies
  • 0 kudos

Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

User avatar by • Engager
  • 54159 Views
  • 192 replies
  • 27 kudos

Returning large heavy product to

I purchased via ebay the rear door for my sons car, the cost £80 plus £60 postage, despite the seller being aware of the vehicle for which it was intended, it was vthe wrong one.I have gone for the refund option and was pleased to see that ebay offer...

Resolved! Unable to bid on French listed item

I live in the UK. I am trying to bid on an item in France. ‎ 08-28-2025 07:42 AM The seller states that he/she will ship to the UK and asks buyers to make contact in advance. When I try to do this I get a message that asks me to fill in my details as...

User avatar by • Contributor
  • 162 Views
  • 6 replies
  • 0 kudos

Carrier refused to ship item forward

item being sent from USA to UK, it's a metal watch bracelet, through eBay international shipping. Item has been in glendale heights nearly a week and tracking update now says "Carrier refused to ship item forward". I really want the item as it matche...

Samsung Mobile Phone Scam(Be aware!)

There is currently a scam being practiced by sellers targeting Samsung Z Fold 7 buyers. The seller lists the phone at a very low price (£770.00GBP approximately). Very low considering the average price is approximately £1700.00. Once you pay, you get...

CANCELLED ITEM BY SELLER

I HAVE GOT TO SAY IT, BUT EBAY LIKES WASTING PEOPLES TIME! I DONT GET WHAT THE BIG SECRET IS TO HIDE WHAT THE SELLERS REASON IS FOR CANCELLING! NOT IN THE CANCELLATION EMAIL! BUT JUST HIDDEN AWAY SO IT IS IMPOSSIBLE TO FIND! I MISTAKENLY CLICKED INTO...

User avatar by • Engager
  • 161 Views
  • 3 replies
  • 0 kudos

VAT

I bought a secondhand item from a UK seller for £66.48p + £2.25p Postage +0.97p VAT. 0.97p doesn't appear to be 20% of any of these figures so just out of interest what is the reason for the 97p VAT?

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