Seller News: December 2025
Check out our latest updates to help optimize your business.
Forum Posts
Business sellers operating under private accounts
I know this is probably a regurgitated conversation but will eBay ever actually do anything about the thousands of people blatantly running businesses through private accounts? I was conversing with someone on Facebook who resells that apparently has...
eBay cut off chat due to calling out their lack of action on business sellers on private accounts
I have had possibly the worst experience yet on eBay support so far today with little to no action or help being provided and being subjected to abuse in the process. I was passed between 5 different people, each of which said a different department ...
HMRC have advised us that your seller account belongs to a trader based outside the UK
Has anyone else had this communication today regarding VAT collection? Obviously it's wrong, I am based in the UK, VAT registered in the UK. I am just wondering if this is another eBay miscommunication/misunderstanding/glitch or whether it's true, an...
New Ebay/Royal Mail problem with tax - Europe & Australia
Anyone else using Click & Drop and exporting seeing the following problems.On Monday I had an item in my Click & Drop where the incorrect value of the item was showing. £0 so easy to spot. Now today I've got a £112 order to Germany with on the CN22 3...
eBay's automatic positive feedback no longer being applied
Good afternoon everyone As many of you are aware eBay introduced automatic positive feedback for business sellers, providing certain criteria's. The item had been received on time, no issues raised, and the buyer has not left feedback already. eBay w...
Misleading prices
So as a seller I try to sell roughly guided by prices dictated by sales. But why are we being shown prices on some sales that are not true especially when it comes to best offer.i saw a particular item that had been shown as being sold for £95. But a...
No File Exchange !!
Now that file exchange is gone how on earth are you meant to bulk manage anything ? Seller hub is limited to 2000 listings and the reports download does not include all the details of each item, just basics, like prices etc. So no more bulk changing ...
Resolved! Ebay Announcement - Royal Mail International Service Changes - January 2026
As I sell autographs, this is going to really affect my business for my buyers from overseas as 'Tracked & Signed will only be available for documents and personal correspondence and will no longer accept sale of goods'.Ebay are taking the same appro...
Click & Drop IOSS Mark Missing from Labels
I have just had a German customer complaining that he had to pay tax, duties and a handling charge to get his order delivered. I have checked and eBay have charged him the VAT at the checkout via IOSS. Upon checking the RM shipping label the IOSS mar...
Resolved! Royal Mail Click & Drop changes to International services
I use Click & Drop linked to my RM OBA. Currently I have to separate my International post out into Tracked & Untracked and then Untracked into EU, ROW 1 & ROW 2. The Tracked uses RM mailbag label P6668C & the Untracked a P5627C. Tried to order more ...
Resell? What's the thinking behind this then?
Well! There I was, on my sniping account (private not business), happily combining and paying for a few purchases, when I noticed that when I leave feedback for some items (not all items interestingly), the top tab then turns to 'resell'. This doesn'...
Anyone not had theirs funds available since yesterday?
Orders are saying funds available 4th Jan but nothing available this morning. Still showing as processing. Anyone else the same?
Blocked bidders
Every year I clear my blocked bidder list today I have my first blocked bidder of the year. They offered on one of my listings a price of £8 which is more than 50% below the listed price so I refused with a note that I will consider another offer at ...
Negative whilst holiday mode on?
So...I put myself on holiday for 14 days on 19th January as I always do for my well deserved Christmas break. E-bay should have left a message on all my orders confirming this. I also set an out of office response. Go check my feedback...Allowing cus...
Payment dispute: The buyer did not recognise the transaction
I have just had £44.99 go on hold due to a payment dispute with the reason:"The buyer did not recognise the transaction"Item was sold on the 15th of october, it was sent with tracking so I have proof of delivery to the buyers addressit says I have un...
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