Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
Can't enter weight for postage in new listings
Using sell similar today and the box to enter weight for postage is missing. I don't use postage policies or rate tables. It was working fine yesterday.
Resolved! Ebay holding all payments until upto 2 weeks of delivery
I'm hoping someone can answer my query here as ebay haven't been much help. At the start of last month ebay started holding payments on all items I've sold through my business account until anything between 3 days and 2 weeks of delivery confirmation...
Global shipping prohibited items
Hi all So December last year I turned off international shipping via global shipping as I could not provide the relevant documents for my items to allow them through customs etc. The other day I surprisingly had a sale to someone in US and it was to ...
Resolved! Promoted listing costs. 90% of my gross sales revenue! Help Please
Holy Moly the CPC model has not worked for me. I turned on promoted listings priority to try it out set a sensible "Ease me into it" budget of £20 per day max. I applied it to the items that are a priority for me to put me ahead of competitor shops a...
Returning for wrong reason (forcing us to pay for returns) - how do you handle?
Hi,We're getting a bit tired of buyers returning items for the wrong reasons so to avoid paying for the return. Ebay themselves suggest/request paying for the return but then reporting the buyer and requesting a refund for the label - we've done this...
How are we supposed to "review" blocked bidders once a year?
I don't see a way to do it. Not that I particularly want to but eBay thinks we should.
Anyone else had their personalisation box missing off listings?
As the titles. The personalisation box has gone missing on all our listings. I’m hoping this is a temporary glitch as we are getting lots of complaints!!
eBay is creating copies of our postage policies on its own, why?
eBay is creating copies of our postage policies on its own, and they always have many active listings on them, this is presumably because we use the auto relist function, but why don't they assign to an existing postage policy instead of creating a n...
Hmrc reporting January 2025
Are we all ready for the avalanche of activity that this will bring next month on the forums.Seems Ebay's wording at the beginning of the year on there announcement that only newly registered accounts 2024 and the rest 2025 was correct. Can't believe...
Reclaiming return postage on fraudulent return - anyone else having trouble with this?
I'm just wondering if anyone else is having trouble claiming back the return postage fee on a fraudulent return? I have been chasing one for some weeks now, spoken to 4 cs agents and am still waiting for the funds. All the agents agreed that it was a...
AI: making it work better for me
I was aghast at the first examples I saw of AI listing descriptions of my items. They sounded so insincere, hackneyed and full of misplaced hyperbole: an Edwardian biscuit tin doesn't always "showcase the exquisite craftsmanship of its time". However...
Manage active listings - can't filter by eBay categories
Something broken, when I select either eBay categories or shop categories the eBay choice doesn't give me a list of categories, just a single check box.
Collect from Person Unavailable
Hi all,I've bought an item 10 days ago with option Collect from Person. All this time I do contacting the seller with no respond totally.I don't want to cancel the deal. I need the item. Tell me, please:- How Ebay can force the seller to contact me? ...
Changes to Second Class and Economy Delivery Speeds
I have a Royal Mail business account and received this email yesterday. I hope eBay will be adjusting their delivery estimates accordingly. I have a Royal Mail business account and received this email yesterday. I hope eBay will be adjusting their de...
Messaging - have I missed something?
This is fairly minor in the scale of ebay changes / improvements / updates and generally wrong decisions... but has there been a change to messaging? After a sale, from the item page, I would drop the buyer an ebay message saying Thanks very much etc...
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