Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Resolved! Re: US import tarrifs.
The new US import tariffs come into force on 29th August but I can't get my head around why I, as the seller, am responsible for paying the duties before the item is posted. For other international orders ebay collect any duties at the point of sale ...
Returns - glitch or another change? Anyone know?
I don't get a lot of returns requests but I have had one today and the usual options are missing. Usually I see 3 options - send refund, message buyer, send your own returns label. Today the only option showing is send refund. Does anyone know if thi...
Inventory 'duplicate as' stopped working
I use within Inventory the 'duplicate as' function to duplicate and create new inventory items. This stopped working and when I select 'duplicate as' instead of bringing up a new listing page, it simply does nothing. I checked 4 different browsers on...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
Verifymyage Ripp off supported by ebay
Could anyone explain why we have to pay verifymyage £0.54 on every transaction that you need to be 18 for .Even if the customer is already aged verified .Why are we recharged this fee when a buyer is already aged verified it makes no sense at all com...
Going on holiday. Is it better to close shop or extend dispatch time to 2 weeks?
When going on holiday previously I have tried closing my shop for 2 weeks but noticed that it took a while to recover once re opened. I have also tried putting my shop on holiday mode whereby buyers can still make purchases but there is a message fro...
Royal Mail have stopped free collections from home.
I haven’t been doing my postage today for items sold over the weekend and notice that Royal Mail have very sneakily introduced a charge of 30p per parcel for a home collection. Has anyone else noticed this. I must have had my head under a rock for a ...
Half an hour to go and my PROMOTED item is invisible
"Kutani porcelain figure group gods Ebisu & Daikoku making rice mochi Showa reign." I CAN'T FIND IT USING THE FILTERS. I have filled in all the Item Specifics I can. I feel cheated yet again.
Bank holiday Monday problems again
Sale Saturday afternoon. 2nd class postage. eBay says Dispatch by 25 Aug (Monday) which is a holiday, no RM collection or deliveries in most areas.
Recieved unfair negative feecback
I recieved negative feedback unfairly ,buyer did not reach out at all ,the item was pristine when it left and posted .The buyer refuses to return ,he’s demanding I give money to charity and he keeps the item .Now this feedback is affecting my sales.T...
Time Away and Loss of All Shop Access
I'm away and have set up my time away for a month. Whilst away, I'm looking to spend sometime reviewing my listings and making changes. Sadly, once you invoke the time away function your account is effectively invisible, even to you. I am unable to s...
Postage policy excluded everyone except UK, but South Korean has bought item!
The way the buyer has got round the policy is by having a mailing address at a shipping agent in the UK. Can the sale be cancelled? I have my concerns, because the items was sold as potentially faulty, that this is going to end up with a full refund ...
UK Only search not working
over the past couple of days, when selecting ‘UK only’ and searching for listings on the app, it will automatically display and suggest listings from other countries (i assume for lower volume search results). seemingly with no way to disable it. ver...
eBay sales dropped off a cliff
Have any other eBay seller sales dropped recently mine was not bad but now I'm lucky to get 1 sale a day and it's not the economy i sell more on Facebook than on here and without running prom ads on fb eBay dev needs to stop playing with the search a...
"Required item specifics" are all blank
I just went to change a few prices and have noticed that most of my items have the required item specifics blank. It has done this before in the past and I don't want to waste a whole load of time checking them all again. Has anyone else noticed this...
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