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Tech support says :messages to upgrade from a private to business account have been sent by mistake

I had a message yesterday on my private selling account and an email, to say that I needed to upgrade from a private seller to a business account, I called eBay this morning to ask about various things with regards to upgrading to a business account and the tech support person said....No need to, the emails have all been sent out by mistake.

 

I asked will I receive an email to confirm it was a mistake, they said no, but they are currently working on the issue.

 

The tech support person did say, if I received a 2nd email to say I needed to upgrade to a business account, then it would be best to call back and confirm if I do need to upgrade, but the 1st email as been sent out to many, many private sellers and they have no need to upgrade to a business account.

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

I seem to remember ebay having a data breach in around 2014 or 2015 and we all had to change our passwords ?

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

How can you think it's not a risk, NINO, address, name, bank details. *bleep* Turpin rumages through peoples wheelie bins looking for less data than that, if not then nobody would bother to shred paper work.

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

I like how that got bleeped 😆

Message 123 of 251
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Tech support says :messages to upgrade from a private to business account have been sent by mistake

For goodness sake................Rome Burns....lol.

Message 124 of 251
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Tech support says :messages to upgrade from a private to business account have been sent by mistake

Agh the classic Richard Turpin syndrome 😂

Message 125 of 251
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Tech support says :messages to upgrade from a private to business account have been sent by mistake

Any upgrade from someone? Did someone was able to appeal?

Message 126 of 251
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Tech support says :messages to upgrade from a private to business account have been sent by mistake

Haven't seen anything posted yet - no joy your end ?

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

Just catching up on the latest, wow yet another amazing decision by Ebay that will only annoy business sellers even more and push them away further! More motivation to sell elsewhere.

 

About 3 years ago I listed something in the wrong category, a genuine mistake, I sold similar on the same item that had sold and the category information had pre-populated... I did not check this.

About an hour after listing it the item was removed for being in the wrong category and I was banned from listing any new items for a week as a form of punishment to make me learn my lesson I guess. 
At the time it really annoyed me as I had no way intended to intentionally sell something (it was a manual for a watch) in the incorrect category (listed in watches and not the parts section...)

 

But now businesses who have been selling on private accounts and have intentionally being doing so in many instances for years and getting 70-80% off their final value fees have finally been told by Ebay they have to change their account to a business account.

Why are they being rewarded with no fees whatsoever until the end of the year, it is absolutely insane. Who in their right mind thought that this would be a good idea and go unnoticed and undiscussed by the community? 

They should be forced to change to a busines account with immediate effect and with no deal or incentive to do so.

As a correctly registered seller I get punished for making some pathetic error yet these sellers who have taken away our business, manipulated the Ebay fees system to minimise their costs, lowered Ebays revenue, flooded Ebay with duplicated items and who have been allowed to operate illegally by not accepting returns get rewarded?

 

Don't worry about them going elsewhere Ebay, so what if they do, if everyone had to pay the same fees that us business sellers pay and not have free fees for the rest of the year your increased revenue would more than make up for those who jump ship...

 

So much to say on this it is crazy! I genuinely do not think it will even cause Ebay that much of a drop in revenue all this malarky, you know why... If there are 50 of the same item listed and some sellers leave and there are now only 25 of that item listed instead, guess what... You can still buy the same item on Ebay! 
Ebay will then make more money because the item FVF will be the correct amount from a correctly registered seller rather than someone who has no fees or reduced FVF.

 

Say there are 10,000 private sellers who have had this email, they all have 100 items listed each, how many of them realistically are one off items that no one else has available - I'd be guessing not many. 

 

To those genuine private sellers being forced to do this, not good and if it were me I would take the deal and sell everything I needed to get rid of by the end of the year to incur no fees and clear out my wares.

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

I firmly don't agree with it at all with the incentive/bribe/reward for going to a business account. 

 

The thing with eBay though is they are very low down on my scale of who or what I like. Especially after the kick in the teeth for free to sell clothing for private sellers. Nothing could have bothered me as much knowing of the many private account business sellers with 1000's or new clothing items listed that were rubbing their hands and laughing about it. That day it was announced was a particularly low day for me (exclusively because of that announcement) and the worst day in business I've ever had. I don't think anyone could truly understand what that did to me when I went off missing to bin myself off over it, as id not long racked up mega personal debts getting in a huge amount of clothing on a too good to resist deal. 

 

So yeah, eBay couldn't exactly be lower down the scale for me after that. I have around 60 decent Belstaff leather jackets that would sell for £500+ which I simply refuse to list because of paying fees to sell them when others as private account businesses could sell them for no fees at all. 

 

It's changed my business ideas, I'll mostly sell elsewhere now and eBay have lost over 10k in fees each year from me. 

 

The recent incentive is a complete bummer but it couldn't make me feel any worse than the free to sell clothing for private accounts idea. So I'm a bit unfazed by it. 

 

There will come a day when eBay are begging business sellers to stay, giving them all sorts of incentives to do so once they have a few fines over the private account business issue and the launch of vinted pro. 

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

With vinted still not breaking even which is their goal and the appointment of Morgan Stanley to oversee the sale of  200 to 500 million  usd worth of shares to enter the stock market  which will mean the 14 shareholders relinquishing ownership  - could there be a motive to what ebay are doing ?

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

A lot of obvious businesses on private accounts have not changed to a business account, it needs to be done by tomorrow, it generally isn't happening from what I can see.

 

I'm expecting very little to change, the the same people will continue to go against Ebay policy and UK law.

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

@howmuchtobid 

They may take action if the restrictions do drop in at midnight and listings loose visibility as suggested. 
We will see...

Jo

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

I hope ebay will go further and tomorrow is the date for the first batch with more to follow. 

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

A few "private" sellers (business sellers on private accounts) are complaining about payouts not happening today.....

 

 

 

 

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

Look at this seller, 2400 sales, 1800 listings and even has the nerve to display website address in images all whilst trading on a private account.

 

https://www.ebay.co.uk/sch/i.html?item=235725952878&rt=nc&_trksid=p4429486.m3561.l170197&_ssn=mk45sa...

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

Already in my saved sellers.

They have been trading for years on a private account and buy / sell on FB as well as promoting their own website on Ebay.

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Tech support says :messages to upgrade from a private to business account have been sent by mistake


@myriad*seller wrote:

A few "private" sellers (business sellers on private accounts) are complaining about payouts not happening today.....

 

That could make things lively  if it is linked to the personal / business upgrades

 

 


 

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

It is against ebay policies to include links to a website. 

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Tech support says :messages to upgrade from a private to business account have been sent by mistake


@dch2112011 wrote:

@myriad*seller wrote:

A few "private" sellers (business sellers on private accounts) are complaining about payouts not happening today.....

 

That could make things lively  if it is linked to the personal / business upgrades

 

 


 


Just wishful thinking on Myriad's part.  It wasn't anything to do with the upgrades. My payment was a bit late this morning (private seller without the upgrade message) - as it has been occasionally in the past - and I also saw a post from a business seller (registered as a business) saying his was late too.

I have always avoided buying from unregistered business sellers, but over the last few days there has been such nastiness, that there are now a lot of business sellers I wouldn't buy from either 😞

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Tech support says :messages to upgrade from a private to business account have been sent by mistake

It is, although a lot of sellers do it and get away with it.

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