Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
How do you report a private seller who can be proved to be a running business website?
Can someone tell me how you report a private seller wjo is running a business with a website? This business has 1500 items running and has sold over 3000 items. Their items on ebay lare the same as the ones on their business website. Some of thir lis...
Shipping heavy items to the US
I have some large coffee table art books that I need to ship, a US buyer is interested in buying the lot which means that the package will be bulky and heavy. Can anyone give me some advice on best company to use to ship these? I was going to use UPS...
Service Metrics a journey through eBay fantasy land
I’ve long thought these metrics are absolutely unfair but I thought I’d check mine as a top rated seller with 100% feedback (at least for now but who knows). I have zero late deliveries in 12 months and no cases closed in the buyers favourso looking ...
Would a mass report to Trading standards get the attention of Ebay ??
After yet another day of trying to compete with business on private accounts I really am at a loss as what to do Todays was a real good one , pro account on another platform - private on eBay Business name and logo , full shopfront and 5400 items sol...
eBay AI for messages
All I can say is "Oh dear"
Counterfeit Toothbrush Heads for Oral B being sold - eBay are not removing them
There's 3 markets for toothbrush heads on eBay. 1. Genuine Oral B Toothbrush heads2. 3rd party brands selling compatible with Oral B (we sell these)3. FAKE/COUNTERFEIT ORAL B toothbrush heads Regarding the Fake ones, we have had long conversations wi...
eBay Click & Collect Item delivered to Royal Mail Collection locker...
Hi all, So, a recent order was to an eBay collection point (Click & Collect), at the customers local petrol station. We used the pre-printed label, with ECP code, etc. Tracking shows delivered and available for collection. However... It turns out tha...
Royal Mail have stopped free collections from home.
I haven’t been doing my postage today for items sold over the weekend and notice that Royal Mail have very sneakily introduced a charge of 30p per parcel for a home collection. Has anyone else noticed this. I must have had my head under a rock for a ...
Item being returned used
Hi all, I sell specialist seeds online and have been selling on ebay for 25 years through think and thin! As you can imagine I occasionally get customers saying the seeds didnt grow etc - I usually refund these customers or replace - no problem at al...
Why do UK businesses get such a dreadful deal compared to USA sellers?
Looking at eBay.com, I see USA sellers get a much better shop deal than UK business sellers. Firstly, everyone gets 250 free listings. Unlike here where businesses get zero free listings while being confronted with a sea of 'Private' sellers with man...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
Resolved! eBay UK search not working today?
When I search for anything specific on eBay, like an exact item title or even an eBay item number, eBay comes back with '1 Result Found', but doesn't actually show anything... If I search for something a bit more generic, like a model number, I get a...
How do returns work when sent to buyer via ebay's global shipping
Good morning We sell overseas via eBay's global shipping programme. We have never had a return request before. However, we have had two return requests in one week now, one being a key that costs £9.00 (they ordered the wrong key number for their out...
Resolved! Another private seller acting as a business
I sell chokers so decided to have a look to see what others are selling for apparently one woman on here - I saw how many brand new items she has up which includes dresses, jewellery, baby cots anything and everything she has well over 2000 on a priv...
Resolved! Getting sick of sellers advertising items for a false price.
sellers advertising items at a shown price, then as soon as you choose a colour or size the price shoots up. And theres nothing in the drop down for price advertised. This is false info, good to attract buyers but a waste of buyers time. if they are ...
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