Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Advice please
Hi, the buyer bought the lawnmower on February 25, 2024 for £399. After 2 months, on April 24, he writes to me that he used it for the first time (if this is true) and the mower stopped working after 2 hours of use. The mower was sold as used, in ver...
eBay now allow defamatory comments!
Please be aware everyone that eBay now consider defamatory remarks to be perfectly admissable on their site! I was deliberately called arrogant in order to ruin my hard earned reputation. The very definition of defamation is to make remarks in order ...
Have I gone crazy?
Buyer requested a return, after going back and forth stating i dont accept them and the description was accurate I eventually caved. When i reveiced the return, the camera was dirty but the serial number checked out. upon closer inspection - the cam...
How much time does buyer have to accept partial refund?
Hi,I sold an item which I stated that was non refundable, but the buyer still wanted a refund and selected the reason as "item not as described". After a conversation I realised that he has not read the description. Anyway, I offered him a partial re...
HMRC data sharing
Can someone confirm when they have stated "starting January 1st 2024" they will being to share all data with HMRC does that mean that all sales starting from Jan 1st 2024 will be shared in the new format? I know historically that they have shared dat...
Evri via packlink wrongly charged
After years of no problems i am being charged £3.18 frequently for items well under 1kg with claims they are at least 1240g which is wrong as i have started double checking on checked scales.Will no longer use Evri as it means i'm selling at a loss.T...
Selling
Hi everyone Is anybody have problem with selling. From yesterday 0 sales and when talked with them again said its everything fine. I am selling everyday between 5-8 items per day, But from yesterday something hapenned, just stopped. :(. I have lots o...
Buyer just asked why Evri charged his account?
He is asking for me to refund postage. I never charged postage and I paid £2.94 for evri postage. Buyer is claiming that Evri charged him postage as soon as the item was tracked. I don't see how this would even be a thing so either he's at it or is c...
Cancelled shop sub middle of last month and its charged me again
Was horrified to find £33 odds ripped out my account for a store sub i cancelled early last month.......seen other posts about it but is this just another ebay scam u can't get out of easily?
Serial negative feedback giver
We received negative feedback today from a buyer called The feedback was hugely unjustified as we sent a quality item made above the industry norm, they then left a stupid comment comparing our item to a rizla !! i have since checked and this buyer i...
Collection code not working
Is anybody else having issues with collection codes not working? Invalid code, according to the app. It's definately not an invalid code, I got it from the buyer directly from their phone while they were standing here. I have marked it as dispatched ...
Resolved! Is this usual?
I am a little confused as i very rarely get a return. Sold an item and accepted an INAD (i may be about to be scammed but thats another story)So through the case i sent a Parcelforce label for the buyer to return it. The Buyer has been really slow in...
Why can't I list Golly badges, yet golly books records figures etc are allowed.
Just wondering why Ebay do not allow the listing of Golly badges ( From Robertson s jam / Golden Shread ). Yet they allow books, records & figurines of the same name which also clearly show pictures of the said Golly's. I do understand the race hatre...
Returns for a business
I think us sellers need to lobby against ebay rules regarding returns. They shouldn't be automatically approved as by UK law there is certain situations that a business can refuse the return. I have had two issues with this lately, the first was an i...
Will sellers be covered by Ebay collection codes in the event of a Paypal dispute?
Ebay collection codes now cover you for collection in person sales in the event of an Ebay INR case. However, what would happen if the buyer was to open an INR case through Paypal? Paypal would not recognise the Ebay collection code as the tracked de...
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