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Seller News: May 2025

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eBay estimated delivery dates WRONG

I sold an item the other day on 12th, Royal Mail Tracked 48 P&P and it clearly said post by 13th, but it also says the buyer has been told the item will arrive between 13th and 15th. How on earth does that work out, telling me to post by 13th and als...

UK to Italy shipping issues

Hoping ebay notice this and enact some sort of seller protection against INR's and defects - highlighting the following information from Royal Mail: Import ProcessingPoste Italiane have informed us that they have been experiencing technical issues si...

Is this a glitch

Can someone please check for me. I currently have some Triang contemporary double doors for sale. I have just sold one. Firstly it won’t give me the customers order details. It just says you have sold some items in the green banner above sold.. not o...

Is there anyway to purge out any simple delivery options so that Postage Policies take precedence?

I prefer to use Postage Policies rather than Simple Delivery OptionsI notice that Postage policies are still working but Simple (Difficult) Delivery Options often take precedenceIs there anyway to purge out any simple delivery options so that Postage...

Stop Feedback

Is there a way to stop feedback happening?Item is dispatched, received & return requested. Not bothered about the transactional defect, it'll have no impact on the account. Don't care about the money loss but would kinda like the item back. I'm TRS &...

eBay collecting VAT on our behalf

Has anyone else encountered this issue? We received a message from eBay claiming our account is linked to a seller based outside the UK, which is incorrect. We are a UK VAT-registered company, the account is managed by a UK-based director, and we hav...

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Resolved! unable to change from private to business

Hi, I'm trying to change my account from personal to business and it's not allowing me to do it. Managed to change bank account to business one and also managed to add my VAT number, but it's not allowing me to change ebay account to business, when I...

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