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Contacting eBay

I have 2 listing violations on items I’m selling for selling off eBay.the thing they aren’t, all I did was lower the price because they wasn’t selling as they had been on for a few months.dont seem to be able to get anything done about it.is there a ...

Seller return address invalid

I assume this is a seller issue - I requested a return of an item as it didn't fit, the process was easy, Ebay gave me the label which I attached to the parcel, and delivered to the PO. I received the refund PDQ. However the parcel was returned by th...

Resolved! Messages ignored by sellers

One thing that really is getting worse is seller communication, not responding to messages and basically treating buyers as a nuisance! I find this very odd and now will not buy from someone who can't be bothered to respond or interact even if I want...

User avatar by • Engager
  • 23503 Views
  • 175 replies
  • 39 kudos

Refund issue

Hi . I cancelled an item . Which the seller kindly accepted. EBay say there is a problem with the refund. I’ve given you my registered email . And checked my registered buying and offer payment accounts. Could you help please .

leaving honest feedback

At the moment, if you leave honest feedback as a buyer (that's either negative or neutral) then you have to let the seller know. That's just not right; it's almost as if eBay are telling you to leave positive f/b only. For instance, I've just receive...

Please Help on how I can change postage option!

Please can someone help. Haven't changed anything on my listings and overnight I can no longer send my items as letter but only large letter! I sell greetings cards and only need to sell letter size and literally kills my margins for small sales. Whe...

"Buyer protection fee"? I don't think so. What a scam!

Was just about to purchase an item when I noticed a ~£3 "buyer protection fee". What an absolute scam. As a buyer, I absolutely refuse to pay eBay for the privilege of bare minimum customer service. Foisting hidden fees and extra charges onto buyers ...

Resolved! Seller has broken the transaction

Hi, yesterday I bought I nearly new Air fryer. Today the seller has informed me that their neighbour was requiring it more than me and has given it to them. But can’t figure out to give me a refund. Is there anyway I can escalate this so my refund is...

Seller cancelled order

Can I leave feedback for a purchase that the seller cancelled? Ask for the reason why they had cancelled and they told me someone else wanted the item. Unbelievable. Thanks

User avatar by • Contributor
  • 217 Views
  • 8 replies
  • 0 kudos

Missed delivery time

Hi so my issue is that the time I was supposed to deliver my item ran out and I’m not sure if I can still use the original prepaid label or do I need another one.

buying bladed items

I am unable to to purchase a polesaw as it is a bladed item and I do not have a credit card only debit so am unable to verify my age. I rang Ebay and was told to contact the seller and get him to amend the ad or borrow someone's credit card. I contac...

Sack truck

Good afternoon.I bought sack truck and delivery was for saturday3 of May still not received itCan you help pleaseRegards Mr a clemmett

paying a fair price

In the nineteen years I've been on eBay, I've seen items go for prices that range from the absolutely steal to the ridiculously obscene; in other words, from cheap-as-chips to daylight f****** robbery. Last night, I saw a Merseyside season ticket fro...

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