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Seller News: July 2025

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"about this item" keeps disappearing

bit frustrating...does anyone else have this happening.....you scroll down to read the item details" about this item", and its quickly replaced with items "Based on your search".....so I cant read up on the item I am looking at

Phone purchased is faulty.

Hi. I bought a phone from Hong Kong. The phone arrived and wouldn't switch on. I tried to send it back but the royal mail wouldn't send it as it has a lithium battery and is prohibited I took the phone to be repaired and was told it wasn't a real Sam...

American seller will not refund

I bought two wigs from an American seller, who appears to act as third party seller for a French company, Tressallure. The wigs come into the UK from France. The first, arrived and was returned as it was not as shown. The photography, when it appeare...

Being overcharged for a item in USA?

I am buying an item from USA. I sent an offer for an item listed at $199.99 for $150. The buyer accepted my offer, but when I went to pay in the review order section the price jumped up to $180.01. Why is this? I cannot pay the $180 price, I am confu...

Old purchase. Lost receipt.

I bought an item back in 2022 and did not print out the transaction details< i.e. seller's details etc. I have tried contacting the seller but no reply. All I have is the item number. How do I get seller's details or details of the transaction to pri...

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Beware "Courier" Delivery scam

A seller can use "Courier" delivery method where the delivery costs are added AFTER the saleThis is usually for items larger than a regular parcel service (tons of shingle, etc)I won a small item and seller added £12 delivery for an item that would c...

User avatar by • Conversationalist
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Problem is need help.with..

Hi I'm looking for help, I bought a phone last month, the phone was £75 but I had a £15 eBay voucher. I paid with PayPal pay in 3 (so paid £20 so far) Then a week later the same phone arrived again...I check my eBay purchases and there was no sign of...

Part of order missing

Hi I've ordered 4 books as one order from a seller , today only 3 arrived (they all have the same tracking number so I'm not expecting the 4th book separately )I want to return for a refund , I can't see how to open a return for the full order , only...

Uk buyers now not allowed to buy from America!

Has any other UK buyer had this problem? I'm absolutely disgusted with eBay for ever implementing it. It's so discriminating and weird. Basically if you're in the UK, you are now no longer allowed to buy from any seller in America, no matter how hard...

Resolved! Royal mail saying item delivered but I haven't received it

Royal mail / eBay are saying the item was delivered, 2nd class no signature required, but I've never received the item, I've raised this with the seller and eBay and now after a review both of them are refusing to help or offer a refund, so now as th...

Resolved! Ebay EVRI delivery stole my parcel

I am a seller who has sold thousands of items through ebay over the years, Now since ebay has started issuing their own delivery qr codes, I thought I might as well use them as they're probably even safer. I sent my parcel with the automated EVRI del...

Prepaid labels

How do you get your prepaid labels and can I take them to the post office I have sold item &.can't get prepaid label thanks

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