Seller News: May 2026
Your May Seller News is here
Forum Posts
Sack of tracked Royal Mail dropped off last Wednesday at post office. Not moved since
As title. Had 6 INR cases opened today. Parcels dropped off at post office last Wednesday. All scanned in. Not moved since and not delivered. Testing my hair out. Anyone experiencing similar?
Trashed INR service metrics all because of eBays unrealistic and incorrect estimated delivery dates
When is eBay going to acknowledge that there is a problem with the estimated delivery dates being shown for Royal Mail 2nd Class? This has been raised by sellers time and time again, yet whenever someone contacts eBay they are told the system is work...
Combined postage (again)
Sorry if it's an obvious question, I have 1 shop category where I'd like postage to be £1.99 for the first item and free for any additional items, is there any way to do this across multiple listings please? I know buyers can (sometimes) request a co...
Unable To List From Inventory For Over A Month
Flagging this again as I haven't so far managed to get anywhere with this issue which started the first week of July. The problem is with the Inventory feature which comes with Featured and Anchor shop levels. Currently we have over 10,000 listings s...
Packlink fraudulent claims need a mass reporting to eBay
Hi all, For many years, I have only used Royal Mail as they are still the most reliable courier.Recently however, I have used Evri through ebay for cheaper items as I am trying to reduce my extortionate outgoings!I have now had 2 claims from Packlink...
Royal mail under investigation...
Reading in the news this morning regarding royal mail being investigated. Interesting to note that only 70% of first class letters are being delivered on time (ie next day) where as 2nd class 93% delivered on time.
Time for a Level Playing Field...
Let's call a spade a spade. There are thousands and thousands and thousands of 'private' sellers on ebay who are trading. And the number of their listings is ballooning as they get rolled over for free every month. I often check other listings before...
Customer wants delayed delivery.
A customer has purchased an item from me but has asked if they can delay delivery until after the 12th June. I need to dispatch by the 2nd June and even I leave it a few days for Royal Mail to collect, it's going to be delivered way before that date....
Resolved! Is there a Retention Team for Top Rated Sellers? Frustrated with fees vs. support.
I have reached a point where I find maintaining a Business Account and paying for Store Subscriptions increasingly pointless. As a Top Rated Seller, I am paying thousands in fees, but I’m left wondering: for what?Lately, I’ve experienced a significan...
Resolved! Original Consignment sender wants stock back...
Hi All, I just wanted to check if anyone else has gone through what I am currently experiencing and has any advise? I was contacted by email by a High End Fashion Brand syaying that some stock in my possession was part of a lost consignment 3 years p...
Estimated delivery dates shown to customers
Hi everyone, Just wondering if anyone could give me there thoughts on the estimated delivery dates currently showing on orders? I post all my orders by Royal Mail tracked 48 and my dispatch is set to 2 working days. Ive had an order just now bearing ...
Bladed items
HiEbay is throttling sellers with this policy which is just crazy. es I understand that knives, axes etc should be restricted BUT scissors even round nose craft scissors, tweezers, nearly all garden products like trimmers, nail clippers, wire cutters...
Resolved! Ebay asking for my Nat Ins Number
I have had a e mail for E Bay asking for my national Insurance number so i can contiunue to sell on e bay I am a registered business and have been for over 20 years I am VAT registered and have been for over 15 years with my VAT number oin my e bay a...
VAT being deducted twice on combined orders purchased by EU customers
I am still having a problem with eBay deducting VAT twice from combined EU orders.The problem occurs when the EU customer adds items to their basket then requests a revised shipping invoice (oddly EU buyers have no problems requesting revised invoice...
Resolved! VAT Registered & Using GSP. Proof of Export?
I'll be VAT registered shortly and would still like to use eBay's GSP for international shipments, as despite the fees, the reduction in headaches has ultimately paid for itself over the last couple of years. However, I cannot find any information on...
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