eBay

New cancel function for unpaid items

As announced in the March 2021 Business Seller Update, we’re gradually introducing improvements to the unpaid item flow where sellers will no longer have to file unpaid item claims against buyers or s...

UK Business Sellers: New Coded Coupons tool now live

As announced in the March 2021 Business Seller Update, the new Coded Coupons tool, available for shop subscribers through Seller Hub Promotions, is now available for you to start creating and sharing ...

We’re increasing the character limit for feedback

Starting next week, we’re increasing our feedback fields from 80 to 500 characters.

Classic My eBay All Selling page is moving to Seller Hub

Dear UK sellers, Thanks to your feedback, we rebuilt the My eBay All Selling page and integrated it into our most powerful seller tool – Seller Hub. You’ll soon find an overview of all your active, so...

Refund for your November Shop subscription if you had to close your Shop

Dear Sellers, We want to relieve some of the pressure your business is facing due to the changing circumstances surrounding the COVID-19 pandemic. We fully understand that you need the flexibility to ...

Introducing the new “Great Price” badge

Dear Sellers, We recently launched a new badge on the search results page called Great Price. This new badge is intended to help trusted sellers with competitive pricing to better highlight their list...

New Seller Help now available

Accessible from both desktop and mobile, Seller Help is your place to resolve all your selling issues and is available to all sellers registered on eBay.co.uk.

Get a refund for your Shop Subscription if you close your eBay Shop

At eBay, we want to relieve some of the pressure from your business in the face of the changing circumstances around COVID-19.

Changes to the out-of-stock duration

We’re changing how long an item can be out-of-stock for.

Technical issues

Hello, We've received reports of technical issues in Seller Hub, including sales graphs not being up to date, as well as problems when revising or creating listings within Clothing, Shoes and Accessor...

Business seller news on eBay.co.uk | April 2019

Hi business sellers, At eBay, it’s simple – we succeed when sellers do. So this spring we’re introducing changes to help you grow your sales, improve your selling experience and give you better seller...

Adjustment to the expansion of our Shop by Product initiative

***Adjustment to the expansion of our Shop by Product initiative*** 11 September, 2018 | 01:11PM BST We’re working towards providing your buyers with a product-based shopping experience. Since we star...

Marketing tools update

***Marketing tools update*** 27 April, 2018 | 10:18AM BST Hello, You might have read in our April newsletter about an update to our marketing tools in My eBay. We want to reassure you that you will co...

Update for UK private sellers with Selling Manager Pro

***Update for UK private sellers with Selling Manager Pro*** 27 February, 2018 | 12:57PM GMT Hello, - From 1 June 2018, the Selling Manager Pro subscription will be restricted to sellers who have an e...

We’re switching off the i-ways tool for browser security checks

***We’re switching off the i-ways tool for browser security checks*** 15 December, 2017 | 11:07AM GMT Hello, From 31 December 2017, you’ll no longer be able to use the i-ways tool to check whether you...

Sellers check your listings: Google browser security requirements

***Sellers check your listings: Google browser security requirements*** 22 November, 2017 | 11:15AM GMT Hello, In response to new requirements by Google, we’re expanding the HTTPS communications proto...

It’s never been easier for business sellers to set up Sale event + markdown promotions

***It’s never been easier for business sellers to set up Sale event + markdown promotions – watch our video to find out how*** 30 October, 2017 | 04:04PM GMT Hello, To help our business sellers make t...

Selling Manager and Selling Manager Pro are moving to Seller Hub

***Selling Manager and Selling Manager Pro are moving to Seller Hub*** 13 September, 2017 | 04:26PM BST Hello, On 12 September 2017, we started migrating our selling tools to Seller Hub. As a result o...

List your Home & Garden items on eBay.com and reach millions of international buyers

***List your Home & Garden items on eBay.com and reach millions of international buyers*** 29 March, 2017 | 10:09AM BST Hello, Irish sellers can now reach buyers in over 30 European countries via our ...

Help us improve our product pages

***Help us improve our product pages *** 25 October, 2016 | 05:20PM BST Hello, eBay is built on the strength of our seller community, so we’re giving sellers the opportunity to help make sure the righ...

Retirement of Easy Lister from 1st of September 2016 on eBay.ie

***Retirement of Easy Lister from 1st of September 2016 on eBay.ie*** 16 August, 2016 | 01:39PM BST Hello, We’re removing the Easy Lister tool in Ireland and replacing it with the existing advanced se...

Sellers: New search improvements help buyers find your items

***Sellers: New search improvements help buyers find your items*** 13 April, 2016 | 09:03AM BST Hello, We’re excited to announce improvements to our product identifier search experience. From today, b...

Product reviews now live on eBay.co.uk

***Product reviews now live on eBay.co.uk*** 22 March, 2016 | 10:33AM GMT Hello, We’re excited to announce that product reviews are now available on eBay.co.uk, on desktop and mobile web. You’ll start...

Resolved: Technical issue - Items not in search

***Resolved: Technical issue - Items not in search*** 03 August, 2015 | 05:02PM BST Hello, Due to a technical issue, eBay customers may have noticed a problem with some listings not showing up in sear...

Updated: Auto relist change

***Updated: Auto relist change*** 16 July, 2015 | 09:57AM BST Dear Sellers, We’re continuously working on ways to ensure success for sellers. We launched auto-relist in 2013 and this feature has found...

Message for sellers on eBay.co.uk: cancel a transaction issue now fixed

***Message for sellers on eBay.co.uk: cancel a transaction issue now fixed*** 29 October, 2014 | 10:35AM GMT Hello, We’re very pleased to say that an issue we had in September with our new cancellatio...

Changes to the Auto Relist feature for private sellers on eBay.co.uk

***Changes to the Auto Relist feature for private sellers on eBay.co.uk*** 14 October, 2014 | 03:35PM BST Hello, As of 6 October, we’ve made some changes to the Auto Relist feature which we’ve been te...

Message for sellers: cancellations on eBay

***Updated: ***Message for sellers: cancellations on eBay****** 26 September, 2014 | 09:40AM BST Hello, You can now process your cancellations as before. You’ll again see the cancel option in the reso...

eBay Motors Pro Email Address Change

***eBay Motors Pro Email Address Change*** 01 July, 2014 | 04:45PM BST Hello, eBay Motors Pro has changed the email address our motor dealer customers use to contact us. This change is effective from ...

Message for sellers: Updates to fixed price listings offering additional flexibility

***Message for sellers: Updates to fixed price listings offering additional flexibility*** 28 April, 2014 | 03:53PM BST Hello, Great news. You can now edit a number of aspects of a fixed price listing...