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Wrong timing for Bonus offer for nectar points

Good evening, I activated the offer to get '5x bonus points' at 9:00am but the record said that I activated it only from 11:25am onwards. This meant that the bonus offer has not been applied on three purchases I made. For a different purchase I made ...

Sending a soundfile?

I'm selling a rare record and I assumed that I could send a small sound file through "ask seller a question". I was wrong. Does anyone know how I could make the soundfile available to a member who requests it via a question?

Same item ordered twice

In the last month I have had items I have ordered sent twice with me being billed twice.When it happened on the first occasion I put this down to an error on my part, requested a return and received nothing back from the seller. I complained directly...

Resolved! Tracking not updating on eBay?

Hi I have two packages on the way to buyers in the USA. Both were sent via Royal Mail International Tracked and Signed For. The packages were posted on 18th March and tracking is updating just fine on the Royal Mail and USPS sites, which tell me that...

CAINIAO China tracking on ebay

So eBay restricted my account and to remove it I have to put tracking info on 400+ items I've sold, I will do this but I ship my items from China to America or the rest of the world. The tracking provider is CAINIAO which isn't a tracking option, and...

User avatar by • Visitor
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  • 3 replies
  • 0 kudos

Can't Leave Feedback

I need to leave feedback for a few items, but when I fill out all the options and click the button, I get a "We ran into an error, please try again" message. This happens on every item, not just a specific one. Is there a problem with the system at t...

User avatar by • Member
  • 4687 Views
  • 59 replies
  • 4 kudos

Listings items for sale

Is anyone else having problems trying to list items for sale? I click on the blue bar where it says list an item but it doesn't give the page for the description,price, photos etc. Not much help when trying to make use of the cheap fees offer that I ...

Messaging not working

I have been trying to find out why I can send or receive messages it's very frustrating when you have problems and can't sort them out with the seller

Why can't I get this simple search to work?

The listing title for https://www.ebay.co.uk/itm/185466654076 is: RING / 12V 21W W21W CAPLESS DC W3 x 16D - R582 If I search for "W3 x 16D" (which, as you can see, is text that appears in the title of that listing), then this item does not appear in ...

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