Technical Issues
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Forum Posts

Screen Layout Suddenly Changed

Today the way ebay is laid out on my screen has suddenly changed - and I HATE IT! I suppose it is so it looks better on a mobile phone - but I stil luse my pc - and have no intention of swapping my large monitor for a tiny mobile screen. Anyone know ...

User avatar by Conversationalist
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Resolved! Setting default search settings

Does anyone know how to set the default search location? Every time I search for something, I have pull up the filters and change to "U.K.". I don't search for the same items every time, so can't set a saved search. Thanks! Tracy

Resolved! Adult restricted item category

Hi,Looking for some help with my recent application to sell in adult section restricted items. I was asked to make an application which I have done. I was told 3 weeks yet have heard nothing back.Im sitting on stock which I would prefer not to have t...

Login issues

Hi I need to talk with ebay support about not been able to access account I am not able to do phone verification

Apparent security issue

I usually use desktop Ebay but have now installed the App on my tablet. On my desktop when closing the webpage I automatically delete everything related to browsing history etc and when I go back into the website I have to enter both my username and ...

something went wrong

Hello, i am trying to sell an item but in the verify my details page i can't get past the text me a code.it just bounces back to something went wrong and check my number.any ideas please

ebay wants to verify its me but the phone number they want to txt is my old number...HELP

hi,i have had my selling account for over 15 years and i have 100% positive feedback but today ebay wanted to verify it was me by sending a code via text to my mobile phone. problem is, its my old phone number which i registered the account with and ...

Account hacked - verification details changed

Hi all, My password, phone number and registered address have been changed on my account by someone else. When i contract the customer support, they tell me I cannot reset or delete my account as I cannot verify myself.I still have access to email an...

Sold tab on app out of action.

For the last week or so, when I click on the "Sold" tab to check on the status of my sent items etc., it just displays a triangle with an exclamation mark inside it with the phrase "java.io.exception".Can anyone advise what to do about this? Have reb...

Photo Issue

Hello, I was relisting some items from my templates and some of my photos were not showing up as photos. Just grey boxes in their place. I do my selling via my PC browser. Tried a couple of different browsers and same result. The templates are quite ...

eBay redirecting me to the app

Hi, This is serioualy annoying. I want to access My eBay on the web to change something you can't change on the app. However, everytime I click on My ebay on the web it automatically redirects me to the App! How do I make it stay on the webpage? TIA

nectar card disabled

Hello, my nectar page on eBay says temporarily disabled, go to Nectar customer services. I have tried every solution they have given to me, with the result being, my account is linked from their end with no problems. So the problem is at eBay end. Pl...

Help! Lost positive feedback

Hello, Today I registered as a business seller and I went from 40 positive feedbacks to only 6! Where has the other 34 gone? It's the same account. It seems to be only affecting my feedback profile on the app. On a webpage it does show as 40 still - ...

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