UK eBay Community

Entered wrong amount cancellation needs regulation

Bidders canceling bids entered wrong amount to game the bidding processis unfair tiresome time consuming frustrating Ebay We need some better and effective bidder restrictions to counter this epidemic

Royal Mail tracked labels now have proof of postage -unable to use label printer

hi fellow sellers, this morning my labels have a proof of postage attached to most labels which stops me using my label printer, im having to resort to a4 and tape, is there any way of removing the proof of postage and return to just the label to use...

Item never dispatched

Hello, Can someone please tell me how to get in contact with a real person on eBay? I recently bought an item, paid the full amount plus postage and import charges, but it never even dispatched. The seller claims that the postal office sent the item ...

Customer never read my description properly and has left me neutral feedback

I've been an eBay buyer for over 15 years and have been selling items for a few months. So far I have over 100 sales and have a 100% rating, which naturally is very important to me. However, a customer recently bought an item from me. I mentioned qui...

non delivery's

Sick an tired of confirmation emails that parcels arrived, but nothing delverd ebay is poir an delivery sevices are shameful ,am going amazon but can only add 1 screenshot i have more

Postage Refund as a seller - Item being hand delivered

After selling an item the delivery address is near where I live. The item is delicate so I am going to hand deliver instead.As a seller how do I refund the postage costs?Thanks

porn wall art

hiwhen i open ebay dont want to see porn art work,ebay should be a shame ,i know that i going to get back lash but just putting it out there,

Drop shops

I have bought an item that eBay says is located in the UK but tracking shows it as sitting at Shanghai airport. Surely this is not allowed in eBay selling. I would class it as misrepresentation according to what I understand as UK law.

Resolved! Nectar. Major Problems

Dear EBay.What on earth is going on with Nectar? Five weeks ago my account went down and all it does is tells me to link a card or open an account. Well I've had one for 4 years. Despite numerous emails to eBay Customer Services (which they mostly do...

Argos Click and Collect. Delivered to Argos but then "lost". No collection code and no refund .

This occurred when the seller did NOT put my, the purchaser, name and ECP number on the parcel label. It was just addressed to ARGOS, and the only other address on the label was the return address of the seller . With no name/ ECP on the parcel ARGOS...

nectar points not being added

hi my nectar card number is linked with sainsburys there are over 500 points on sainsburys but do not show up on ebay have tried unlink and relink but still does not showup

non delivery

I sold an item which I posted Royal mail 80 days ago.The buyer has just contacted me to say he is 'unsure' if this has been delivered and asking me to confirm if it had.I cannot do this as I had to change delivery from Evri which was my chosen option...

eBay's false estimated delivery dates, now several messages from buyers not happy.

I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...

Vanishing Ebay Sales!

Has anyone else noticed a drastic reduction in sales this April? I normally sell around 3 to 4 items a day, and we've sold a total of 2 items in 2 weeks! We've tried promotions, sales and all haven't worked. We're getting rather desperate, I've tried...

Scary invitation?

I received the following email and am a bit baffled so does anyone have any experience? As far as I can tell, if I hit the register button then I could be hit with a promotion I don't know about (but previously hit the button and agrreed) for say 50%...

A BUYER IS INSISTING ON PURCHASING THE ITEM FOR SALE BY PAY PAL

MY POTENTIAL PURCHASER SEEMS TO BE FRAUDULENT AND IS INSISTING ON THE PURCHASE BEING VIA PAY PAL NOT VIA EBAY. I AM WARY AND HAVE SAID NO BUT I FEEL THAT OTHERS SHOULD BE ALERTED THIS. There dos not appear to be a mechanism for reporting this more wi...

Why won't eBay fix bugs. Are they incompetent or just don't care for small businesses?

I have had this problem for over 18 months and reported it many times now.When I revise a listing it automatically ticks excluded locations losing me potential customers. I have checked my settings and no locations are excluded. I had to do a revisio...

Seller posting tracking number immediately to gain time for late shipping.

Has anyone else had the experience of a seller posting a tracking number immediately to buy them time to post a week or even more later? I've had this happen a few times now and one of those times was when I wanted to cancel an order but couldn't bec...

Changes in Postage charges

Hi all, I'm newbie to selling with Ebay, I had listed a number of items for all, working my way through the listing, descriptions, sizes, colour, photo etc., etc., then got to the postage options, I selected Evri, as I have used them many times, on c...

App failing

Ebay is continously failing in my android phone. Anyone else having the same issue? I can't contact the support team.

Having problem with seller

I am a 68yr old disabled woman I am having a problem with a seller, I ordered a kitchen worktop it arrived no tracking, i paid ro a carpenter to cut and fit it into my existing worktop but wht the seller sent me was not like the listing and not like ...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Refund given but item has now been delivered

I can't find the answer to this anywhere and I can't find how to contact an agent. I was forced to issue a refund for non delivery of an item, which the buyer admits has now turned up. How do I now receive payment for the item?

Good morning all :)

In case I aint around tomorrow

Refunds

I'm trying to refund a customer but when I click on the button the page never loads.

Returning an itemignored by seller

I bought item that arrived damaged and missing bits, seller agreed and I already have money back, however they now ignoring me and I can't return it as I have no address or paid return label. What do I do? The postage will be£30 as its really heavy s...

Charged twice for shipping label

I just received my pay out and I have been charged for 2 shipping labels for the same item

Virgin bank accounts

I have an Ebay business account and haven't sold on it for years, after starting a new business selling online via a dedicated website I also planned to start selling some stock via Ebay. I now bank with Virgin (ex Clydesdale) and I have recently ope...

Resolved! Now I know Why My Sales Are So Bad

In the last 3 months I've only had 15 sales, 13 of those were to the U.K and the other 2 to Poland. I sell internationally using eBay's GSP but haven't had a sale to the U.S, Canada, Japan etc for months and now I know why. I have 283 items listed bu...

Packlink

I need to complain regards packlink If we get a complaint we deal withit straight away. Why does it take packlink 30 days to sort out a refund and then get th emonies wrong and then send you an email to say its not packed correctly - when we all know...

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