Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Hi AllYesterday I received an email concerning the return of an item which sold on Dex 19th. The item was a training AED ( Defibrilator ) which arrived next day and positive feedback left. 47 Days.This email says he is covered under the money back gu...
I had a return this morning, LL tracked 48, delivery attempted on Wednesday, card left, then according to the tracking another attempt on Thursday and then straight back to me. I thought RM held onto items for 10 days before returning them? Also, it ...
Hi folks,Just seeking some advice on the benefits of including free returns in my store.Apart from the obvious benefit to the buyer.What are the benefits for us? I'm looking to protect my feedback and of course if buyers return and are not happy any ...
As a business seller, if someone opens an item not as described, it is automatically accepted by Ebay. I am getting an increasing amount of cases. The latest one, where they have purchased a Lego figure. Chosen an INAD case, "stating too small". If t...
I have an item that is currently has an open case due to the buyer not reading the description or title and then describing the item received as not as described. I accepted the return as I had no option as I am a business account. My complaints are ...
I've sold a vintage designer piece of clothing. It was very well photographed. Buyer is manipulating the system and has said it's defective and wants a refund.She has sent photos showing what is shown in my images but closer up (my images were close ...
Yet another eBay nightmare to deal with today!Anyone else having problems with their Purchase Order History? Yesterday I was having problems with eBay pages loading extremely (as in 2 minutes per page) slowly so I deleted all my cookies as per the us...
After several months pain-free, I had 2 returns/refund, "SNAD", - 1 genuine, 1 a change of mind but rubber-stamped by Ebay. Hey ho. Both medium sized boxes approx. 6 kg. HOWEVER 1st return 11th Jan, Ebay charged me £3.35 inc VAT, can't complain. 2nd ...
We are all for being right and straight with the world and do not mind one iota if a buyer changes their mind and returns an item. I am sure there will be a few of us in this boat, just after Christmas, where buyer's have left it till the last minute...
