eBay

Ebay in my opinion are REALLY letting their customers down.   No complaint section aimed at ebay NO customer Support Telephone lines CLOSED  !! NO email to request support Forums not set up to accomodate anything that needs to be raised with ebay, its all about sellers and buyers or the item this is not right.   POOR SERVICE from Ebay ... View more

A seller messaged me to say i was the second highest bidder and the high bidder had pulled out and did i want the coin for £758, i thought about it for a while and decided i did, after messaging back and forth for over 2 hours the seller said ive put it on buy it now for you, click on and buy it, before i could someone else did and bought it,  asked the seller what had happened, he said sorry regards, i asked him to sort it he said he couldnt do anything about it as the buyer bought it in good faith end of matter, he could have emailed the other person, if he was a decent person he would have done something about it, completely wasted 2 to 3 hrs of my time at work, i think it stinks he can treat people like that,  id be interested in other peoples views   regards  michael ... View more

hello I was charged £39,98 by support@ebay.uk. Don't really recognise this transaction. Can you please help me understanding this?   Thank you ... View more

as above ... View more

i have been having ALL sorts of problems with ebay and paypal and each one blames the other now I have made a purchase and can't seem to recieve the refund it would be nice if someone knew how to take care of this problem. ... View more

I have held an eBay account since 2000. I recently noticed that when I sign in a pop up appears "Sign in to eBay with Google". As I have a Google account I thought I would give it a try and clicked on the link. Much to my surprise I found that a new eBay account had been opened using my gmail address. As I already have an acount I did not want another so had to spend time closing the account which I had not asked for in the first place. Apart from the time I had to waste closing the account I was most irritated that I had to enter my address and 'phone number before the account could be closed. I contacted support because I was really angry about it. I had a live chat with one of the eBay support team and got the usual bland and unhelpful response that my comments would be passed to the appropriate team.   I consider the whole thing to be shoddy practice by eBay. They are luring people into opening an account by making them beleive they are signing into the account they already have. The link says "Sign in......" and not "Open an account......". It wouldn't be so bad if there was a message asking if the person was sure they wanted to open an account but no, the account is immediately opened. I also feel that eBay are gathering information about people which they should not have. Why insist on address and 'phone number before the account can be closed? I was also quite shocked to find that the transcript of the chat was sent as a message to my original eBay account. Why was this? I contacted eBay via the account they had opened without me asking for it.    I must admit that I have always liked eBay a lot. I have been with it pretty well from the start but I have seen it change over recent years an there are a lot of things creeping in which are changing the nature of the site. This sign in problem is an example of a lack of transparency where users are lured into thinking they are doing one thing only to find that the outcome is not wht they expected. "Sign in" surely means to sign into an account and not open another account. It should be changed. ... View more

I have a transaction on my bank statment for an amount i have not spent..... it is listed as EBAY.CO.UK/CC, any ideas? Thanks ... View more

Hi everyone, A couple of months back, I bought a pair of webcams from a guy here in the UK. To cut a long story short, one of these devices was faulty - and I returned it to him. We are both eBay members with 100% feedback - and I think there is a certain way to behave, when you are considered a 'Top eBayer'. If someone contacts you with a genuine issue, you don't insult them - and you do your best to help. I might be 'old skool' or naive in thinking this. The transaction was complete - and eventually, I got a refund. I was asked (as we all are, as buyers) to rate my experience. I was unhappy overall, so I thought long and hard - before unfortunately, giving a negative review. The deal was done and the matter closed, at least until I discovered that my feedback had been deleted - and I had received an email from the seller: gloating about the removal, listing the reasons why it had occurred and launching a very personal attack on my character. In the simplest sense, I would like to know why there was a need to remove the feedback which informs other members, of this seller's actions. In the wider context (if the seller's reasons are to be believed), this is discrimination and it is prejudice. Thanks for reading folks.. I'm happy to elaborate on any questions / points, Sincerely, Gods (Real name  )  ... View more

I have received four parcels in the past month to my address, but with a name I do not recognise. I opened one and it was face masks that had been returned to the seler. I assume the other packages contain the same.   Is this somehow a scam? I contacted the seller and they said 'I had my address listed wrong, I've changed it now'. They did not ask me to send on the returned items or put back in the post or anthing...       ... View more

Does anybody find eBay to have become dishonest and evasive and eBay customer support to be worse than useless and to suspect that eBay employees pretend to be ebayers to intercept and give partisan answers to genuine ebayers questions? You know what they say, 'Just because you're paranoid it doesn't mean they're not out to get you'. Dave. ... View more

My Ebay account was hacked by someone changing my password . No notification by email , no message on my EBAY account ( was not deleted I checked)   Dummo bought a camera and attempted to change delivery from Sussex to Leicester. That is when I received an email from seller.   Paypal took funds from my credit card , BUT it did not show up on Paypal activity on my account !   Looks like it is way too esay to take over an EBAY account just by changing a password .   SO cancelled PAYPAL , locked my EBAY account until EBAY can guarantee security , FAT CHANCE     ... View more

As regards anything IT I am a complete idiot, so please treat me as such in any reply! Ebay have suggested that I review my security features. I've tried to do this but as it normally asks me to sign in as facebook I just go straight through without being asked for my password. However, I need to re-sign in to change things like my password etc, and it won't accept the password I originally set up for the account. When logged in as facebook I've been able to change my FB password, but that still doesn't get me to my original EB password! I've tried contacting Ebay direct to get help with this, but have just been going round in circles on their website and have been unable to either email them or indeed speak to an actual human being. Can somebody kindly help me.....in simple terms please? ... View more

When I logged into MY SUMMARY today., I got up someone elses details which is worrying. I went on EBAY chat to report incident, they noted, asked me to log out and log back in again which I did. However, I can still ''hack into'' this other persons account. The transcript of my conversation was then sent to the other persons account when I checked where EBAY had sent it too. This worries me greatly how mixed up EBAY is with regards to security of web. I can still log into this other persons account WHY?????   ... View more

paypal proplems,my paypal account not in credit for a unkown purchess,what to do,cant contact ebay,why not ... View more