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Forum Posts

Resolved! Bugs with in app

I can not update any off my items for sale as soon as I try to edit. The app trys start a new listing. I uninstalled app reinstall updated my phone to the latest version but nothing resloves the issues. Any ideas?

Please review our messaging policy message received but only message to that buyer is from Royal Mai

Hi, I received a surprised email from ebay saying "email couldn’t be sent because they violated our member-to-member contact policy." reminding me "so we wanted to remind you that your eBay emails should only be about your eBay transactions and can’t...

User avatar by Helper
  • 1030 Views
  • 25 replies
  • 1 kudos

Re: Unable to Revise Listings

Sure, this is the page that I see after I click Revise on an active listing that was listed couple of week back. If I try to create a new listing I'm having issues as well. I'm using Huawei snartphone. Although I used my partners Samsung galaxy and h...

User avatar by Contributor
  • 257 Views
  • 15 replies
  • 0 kudos

App issues

Trying to list via the app and it gets stuck on this page. A draft has been created, but when I open the draft it hangs on this screen.

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Cannot type into chat help system

 Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...

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Messaging broke

I can't open any messages on desktop in chrome. It is acting very odd. Nothing happens when I click a message to open. I can tick the box to mark as read etc. but the message doesn't open when clicked but if I mash random messages, multiple reading p...

Image Upload Failed, why?

As soon as I upload some pix (correct format and size) it comes up as 'upload failed'. Doesn't even try to upload them. I don't understand what is happening. Can anyone help?

Royal Mail tracking numbers not updating on eBay

Anyone else experiencing this? There have been no Royal Mail tracking updates on eBay for anything dispatched on October 6th and 7th. The tracking works fine on the Royal Mail website, but on eBay it looks like it hasn't even been sent yet and still ...

Screenshot 2025-10-07 183701.png
User avatar by Conversationalist
  • 4019 Views
  • 109 replies
  • 5 kudos

Unable to Revise Listings - Blank Page

On my private account I have been trying all morning to revise a listing. All I am getting is just a blank page. I have tried numerous times, cleared cookies, signed out and back in again, tried revising listings on other of my items and the same for...

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