Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Wrong postage label generated. Unable to cancel
Wrong postage label generated on simple posting. Unable to cancel label so can’t post item
Access denied
Getting the following: Access DeniedYou don't have permission to access "http://www.ebay.co.uk/" on this server.Reference #18.b1051702.1736779303.250a8abhttps://errors.edgesuite.net/18.b1051702.1736779303.250a8ab Anyone else ??
Unexpected error purchasing a domestic item due to my location?
While trying to purchase a couple of items (305959970555 and 145966106683) I have been consistently getting an error that "the item isn't available for purchase in my location. (e263286-1274422x)". This is highly irregular, as up until a few days ago...
Blanck window when choosing a shipment service
Hi there, I am new to ebay and I would like selling some stuff. I created one advertisement, but when I want to select the shipment service, a blank window opens. I tried with different browsers, but got the same issue.Can anybody help me?Best,
Personalisation messages not getting to sellers
Problem is as follows, find an item that can personalized, make selection of type of product, fill in personalisation mesage box, press add to basket, press purchase basket, order is confirmed, some point later get a message from seller asking for pe...
The default settings for listings?
Is Ebay ever going to make changes to this issue, it just need little update? When listing item let's say on app (nice and easy). But when selling similar item again the settings you preset already always changes and are enabled on the next listing. ...
Account suspended
My account got suspended after purchasing an item. I had to create another account in order to get through to this community, I was inactive from the app for a long time and I looked for an item I needed and purchased it, no problems, no issues. Sudd...
Not getting any sold items or message notifications
It's been almost a week now since I stopped getting any eBay sales or eBay message notifications by email. I notice that there are some other people with similar problems, and I have contacted eBay (surprise, surprise, no reply yet). For a company th...
Search filters
Basic search filters have been removed, altogether in some cases, like item location, unless you put a keyword in.Used to be able to search a category without a keyword based on location and a few other options. Tried using 'advanced search filters' ...
New message system. How can I change it back
Hate the new message system. How can I change it.
Shimano crankset recall
Ebay have removed one of my listings, a Shimano Ultegra Chainset. Ebay have said that my product does not meet the "product safety policy" because the chainset has been "recalled". They helpfully sent a link to the Shimano website article which conce...
Variation listings - Issues editing /adding photos
Hi, I think there seems to be an issue in adding/editing photos in variations listings. Every time I click on the photo, nothing comes up to allow me to crop or edit it. Not only that all the variation sections of where you can add the photos to them...
Hi, you're pre-qualified for £!
Every week I get an Email and a message on ebay saying I am pre-qualified for nothing. It used to give an amount but it just has a blank space where a figure should be. Everyone is getting this. It is unprofessional to have the same error going out t...
Cannot view all listings in a category
So the view uk only button has never returned when viewing newly listed as a whole in a category.Now I cannot view any category as a whole, only when I use a keyword.Anyone having the same problem. Ive done all the usual cookie thing etc
Resolved! My Lists disappeared.
Hello, could anyone help me find My Lists in My Ebay please? I used to add items to My Lists but Ithey vanished ages ago and I can't find them anywhere.
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